Print Production Coordinator

Tag; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Tag is seeking an Account Executive, Sourcing to manage customer service and product delivery by liaising with clients and suppliers on print and campaign management. The primary focus is to deliver exceptional service, process quotes promptly, and keep clients updated on progress.

You will negotiate costs and timelines with suppliers, procure print, and ensure on-time delivery within budget while building strong relationships with clients and vendors.

Qualifications

• Experience managing a budget and achieving targets.
• Excellent client facing and customer service skills, with an ability to build relationships and develop new business.
• Commercially strong and numerate.
• Committed, resilient and prepared to work extra hours as required.
• Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals.
• Team worker, with positive outlook who can inspire and motivates peers.
• Focus on project management, timely delivery and achievement of Key Performance Indicators.

Responsibilities

• Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs
• Advise on economic formats, work with clients and vendors to derive cost effective and fit for print projects
• Provide technical input and advice on print projects as required
• Project relevant negotiations as and where needed
• Procurement of print, delivering on time, to specification, to quality and to contractual targets
• Take accurate information from our Clients, formulating full production briefs
• Produce detailed print specifications to suppliers
• Maintain tracking of all projects in procurement tool
• Adhere to defined ordering authorization and billing process
• Work within Tag's operating budget
• Develop a good understanding of the client's business and industry sector
• Build relationships with clients and manage their perceptions and expectations
• Develop strong relationships with suppliers
• Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client
• Resolve client/supplier issues, escalat where appropriate

Skills

Budget management

Customer service

Relationship building

Commercial acumen

Team collaboration

Project management

KPI achievement

Job description

The Account Executive, Sourcing is responsible for customer service and product delivery through constant liaison with clients and suppliers on all matters relating to print and campaign management services. The primary focus of this role will be to deliver exceptional customer services. Requests for quotations will be processed in a responsive manner and clients will be updated regularly on the progress of their work. The Account Executive, Sourcing will, in conjunction with the central procurement team, select the most appropriate supplier, negotiate costing and time-scales for each job, manage benchmark information and ensure that internal procedures are followed at all times. Orders will be processed in the most efficient manner available.

• Need someone with Print experience
• Preference given to those with Gifts with Purchase promotional experience

JOB DUTIES

• Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs
• Advise on economic formats, work with clients and vendors to derive cost effective and fit for print projects
• Provide technical input and advice on print projects as required
• Project relevant negotiations as and where needed
• Procurement of print, delivering on time, to specification, to quality and to contractual targets
• Take accurate information from our Clients, formulating full production briefs
• Produce detailed print specifications to suppliers
• Maintain tracking of all projects in procurement tool
• Adhere to defined ordering authorization and billing process
• Work within Tag's operating budget
• Develop a good understanding of the client's business and industry sector
• Build relationships with clients and manage their perceptions and expectations
• Develop strong relationships with suppliers
• Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client
• Resolve client/supplier issues, escalat where appropriate

JOB QUALIFICATIONS

• Experience in managing a budget and achieving targets
• Excellent client facing and customer service skills, with an ability to build relationships and develop new business
• Commercially strong and numerate
• Committed, resilient and prepared to work extra hours as required
• Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals
• Team worker, with positive outlook who can inspire and motivates peers
• Focus on project management, timely delivery and achievement of Key Performance Indicators