Print Production Associate - Indianapolis, IN

Xerox Corporation; Indianapolis (IN); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness credits

401k matching

Paid time off

Job summary

Xerox Holdings Corporation is seeking an enthusiastic, well-organized, and proactive individual for the Delivery Operations team within Document, Design and Scanning Production. You will support a range of projects and must possess strong customer service and interpersonal communication skills.

The role involves traveling to end-customer locations to assess scanning needs, coordinating with multiple stakeholders, and ensuring successful delivery of defined solutions.

Qualifications

• Experience managing onsite scanning operations for client documents.

Responsibilities

• Travel to end-customer locations to determine required scanning services and communicate with stakeholders to deliver a defined solution.
• Handle job tickets through to completion and delivery.
• Maintain trackers and stock of paper, stationery, and print toners to ensure jobs are logged and billed correctly.
• Provide direction to a unit or group as needed and help meet project schedules.
• Complete print production work with limited supervision and apply problem solving to improve approaches.

Skills

Onsite operations

Scanning

Digitizing docs

Client communication

Job description

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount.Actual salaries will vary based onfactorsincluding, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience,knowledge, skills,and abilities. The range listed is just one component of Xerox’s total compensation package for employees.Employees are also afforded acomprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.If you are not reviewing this job posting onXerox Careers , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visitXerox Careers .

Hourly:Hourly rates for this position can be shared with youper yourlocation, thisrate will fall within theposted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at www.xerox.com .

Overview:

We are looking for an enthusiastic, well organized, and proactive individual, ready to take on a challenge within the Delivery Operations department at Xerox. The job holder will be part of the Document, Design and Scanning Production team supporting a variety of projects. Our ideal candidate has great customer service skills and is an excellent interpersonal communicator.

Main Responsibilities:

Travel to end-customer locations to determine required scanning services, communicating with different stakeholders and delivering a defined solution while working with partners.

• Become the subject matter expert on the defined solution for the client.
• Assist with the preparation, planning and delivery of scanning services at end customer locations or at off-site locations.
• Responsible for handling job tickets and seeing them through to completion and delivery.
• Maintain and update various trackers and stock levels of paper, stationary, print toners to ensure jobs are logged and billed correctly and that the print room is fully operational.
• May provide immediate direction to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
• Complete Print Production work with a limited degree of supervision and utilize problem solving skills to identify new and innovative approaches.

Skills and Qualifications:

Experience managing onsite operations for scanning and digitizing client email and other documentation.

• Adapts departmental plans and priorities to address resource and operational challenges.
• Uses critical thinking skills to make informed decisions guided by policies, procedures, and business plan.
• Ability to manage and prioritize workloads to meet contractual Service Level Agreements
• Proven ability to work under pressure, handling multiple tasks to ensure timely completion of all activities.
• Analyzes complex technical problems and delivers solutions where precedent may not exist.

Additional Benefits:

• Substantial growth opportunities for future career development within a supportive and collaborative company culture
• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
• Paid time off, plus holidays and personal days

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