Print & Packaging Operations: Client Support Specialist

100Hires, Inc.

Fairfield (NJ)

On-site

USD 42,000 - 62,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Unifoil in Fairfield, NJ is seeking a Client Support Coordinator to manage customer communications by phone and email, enter orders accurately, and create quotes. You will coordinate with sales, estimating, production, and shipping to keep orders moving and resolve issues quickly.

The role emphasizes meticulous order entry, strong organizational skills, and a proactive mindset to deliver a positive customer experience.

Qualifications

Clear, confident phone presence and verbal communication.
Friendly, professional, energetic service style.
Meticulous attention to detail in order entry.
Strong organization and time management.
Ability to prioritize and handle multiple requests.
Comfort with computers; eagerness to learn new software.
Effective written communication.
Problem-solving skills with reliable follow-through.
Team mindset; able to partner across departments and with customers.

Responsibilities

Own customer communications by phone and email.
Enter new orders with speed and precision; audit for correct specs, pricing, and delivery details.
Create and submit accurate estimates/quotations using company systems.
Coordinate with sales, estimating, production, shipping, and other departments.
Monitor open orders and communicate delays or changes to stakeholders.
Maintain organized records for customers, orders, estimates, and communications.
Follow up for additional information or approvals when needed.
Resolve discrepancies and service issues quickly and professionally.