Print/Mail Production Supervisor

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Print/Mail Production Supervisor to lead the Bureau of Administrative Services in Harrisburg, guiding daily high-volume mail operations, supervising staff, and ensuring deadlines and accuracy.

You will oversee operators and machines, coordinate maintenance, manage inventories, prepare production reports, and plan workflows to meet strict schedules; telework may be possible part-time from a PA-approved location, otherwise you report to the headquarters.

Qualifications

• Minimum Experience and Training Requirements: One year as a Print Production Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year as a Mail Production Team Leader (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); Two years of experience in the operation of print or mail insertion equipment or similar machinery used in a print or mail production facility; An equivalent combination of experience and training.

Responsibilities

• Staff Supervision: Oversee machine operators, provide training, and assign work based on daily priorities.
• Equipment Oversight: Resolve equipment issues, coordinate maintenance, and track condition of all machines.
• Quality Control: Ensure accuracy, form accountability, and adherence to required processing standards.
• Operational Planning: Organize workflows, monitor workloads, and adjust plans to meet strict deadlines.
• Supply Management: Perform inventory, order materials, and maintain proper stock levels for ongoing operations.
• Reporting Duties: Prepare production reports, track data, and support performance evaluation processes.

Job description

As a Print/Mail Production Supervisor with the Bureau of Administrative Services, you will lead operations that help deliver vital information across the Commonwealth of Pennsylvania. This position gives you the chance to manage people, improve processes, and maintain high quality standards in a busy production setting. Your guidance will ensure deadlines are met and work is completed with accuracy and care. This is a meaningful role where your efforts support statewide services every day.

This position leads daily operations in a high volume mail production environment and ensures that staff, equipment, and processes function smoothly. As a Print/Mail Production Supervisor, you will perform the following duties:

• Staff Supervision: Oversee machine operators, provide training, and assign work based on daily priorities
• Equipment Oversight: Resolve equipment issues, coordinate maintenance, and track condition of all machines
• Quality Control: Ensure accuracy, form accountability, and adherence to required processing standards
• Operational Planning: Organize workflows, monitor workloads, and adjust plans to meet strict deadlines
• Supply Management: Perform inventory, order materials, and maintain proper stock levels for ongoing operations
• Reporting Duties: Prepare production reports, track data, and support performance evaluation processes

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 3:00 PM to 11:00 PM, Monday - Friday, with 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Print Production Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Mail Production Team Leader (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration; or
• Two years of experience in the operation of print or mail insertion equipment or similar machinery used in a print or mail production facility; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.