Print & Graphics Store Consultant

FedEx Office; Lake Oswego (OR); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

FedEx Office in Lake Oswego, OR is seeking a Store Consultant to deliver a friendly, consultative customer experience across print, signs & graphics, and shipping. You will take orders, quote pricing, and guide customers to the best FedEx Office solutions.

You will operate and maintain equipment, manage production queues, assist in training teammates, and support store operations with a strong emphasis on accuracy, speed, and safety.

Qualifikationen

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Aufgaben

• Follows instructions of supervisors and assists other team members in performing store functions.
• Assists in the training of store team members.
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Kenntnisse

Customer service

Communication

Teamwork

Sales orientation

Ausbildung

High school diploma or equivalent

Tools

POS system

Inventory management software

Jobbeschreibung

FedEx Office in Lake Oswego, OR is seeking a Store Consultant to deliver a friendly, consultative customer experience across print, signs & graphics, and shipping. You will take orders, quote pricing, and guide customers to the best FedEx Office solutions.

You will operate and maintain equipment, manage production queues, assist in training teammates, and support store operations with a strong emphasis on accuracy, speed, and safety.