Print & Graphics Retail Consultant

FedEx; Chesterfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Office in the United States is seeking a Store Consultant to deliver a positive customer experience through consultative service across print, signs & graphics, and shipping. You will take orders, share pricing and product information, and recommend FedEx Office solutions while maintaining a fast-paced retail environment.

You will operate and maintain equipment, assemble parcels for shipping, manage production queues, and assist in training team members.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Follows instructions of supervisors and assists other team members in performing store functions.
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.
• Processes financial transactions using a POS terminal, including handling cash and making change.

Skills

Excellent verbal and written comms

Education

High school diploma or equivalent

Job description

FedEx Office in the United States is seeking a Store Consultant to deliver a positive customer experience through consultative service across print, signs & graphics, and shipping. You will take orders, share pricing and product information, and recommend FedEx Office solutions while maintaining a fast-paced retail environment.

You will operate and maintain equipment, assemble parcels for shipping, manage production queues, and assist in training team members.