Print & Graphics Customer Specialist

FedEx Logistics; Phoenix (AZ); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

FedEx Office Store Consultant position seeks a customer-focused team member in the United States to deliver an outstanding experience by understanding customer needs and offering FedEx Office print, signs, and shipping solutions.

The role includes taking orders, pricing, coordinating production, operating printing equipment, and maintaining a safe, clean store environment in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsabilités

• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Connaissances

Excellent verbal and written comm

Formation

High school diploma or equivalent education

Description du poste

FedEx Office Store Consultant position seeks a customer-focused team member in the United States to deliver an outstanding experience by understanding customer needs and offering FedEx Office print, signs, and shipping solutions.

The role includes taking orders, pricing, coordinating production, operating printing equipment, and maintaining a safe, clean store environment in a fast-paced retail setting.