Printing, Signs & Shipping Customer Specialist

FedEx Office and Print Services; Westborough (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office and Print Services in the United States is seeking a Store Consultant to deliver exceptional customer experiences. You will utilize consultative skills to understand needs, take orders, provide pricing, and recommend FedEx Office products and services across printing, signs & graphics, and shipping.

You will operate and maintain a wide range of equipment and manage production queues while keeping the store clean and organized.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers with consultative selling in print, signs & graphics and shipping.
• Take orders, provide pricing information, and recommend FedEx Office products and services.
• Operate and maintain printing/binding equipment and process complex orders.
• Prepare parcels for shipping and manage production queue.
• Maintain a clean, safe, and well-organized store environment.

Skills

Excellent verbal communication

Excellent written communication

Education

High school diploma or equivalent

Tools

POS system

Printing equipment

Shipping equipment

Job description

FedEx Office and Print Services in the United States is seeking a Store Consultant to deliver exceptional customer experiences. You will utilize consultative skills to understand needs, take orders, provide pricing, and recommend FedEx Office products and services across printing, signs & graphics, and shipping.

You will operate and maintain a wide range of equipment and manage production queues while keeping the store clean and organized.