Print and Mailroom Operator

Versant Health, Inc.; City of Troy (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401(k) with company match

Pet insurance

Vision insurance

Job summary

Versant Health, Inc. is seeking a Print & Mailroom Operator for an on-site role in Troy, NY. Monday–Friday, 8:00 am–4:30 pm, you will handle mail, printing, and interoffice communications for multiple departments.

You will operate inserting equipment, log outgoing mail, process scans, manage daily claims, and ensure accurate output. The position requires a high school diploma and strict adherence to HIPAA and security policies.

Qualifications

• Minimum high school diploma or GED.
• Ability to operate mail/printing equipment and manage daily work queue.
• Ability to handle confidential information and adhere to HIPAA policies.

Responsibilities

• Set up and run printing and mailing equipment.
• Log outgoing mailings and ensure accuracy.
• May perform document scanning.
• Open, prepare, and distribute daily claims for scanning.
• Log all incoming checks in a shared spreadsheet.
• Prioritize print requests from mainframe/email/Adhoc/shared folders; ensure output meets instructions.
• Manage and organize CV and Planet Press printer outputs (monthly, weekly, daily).
• Coordinate and release FEP ID card data to Noridian.
• Prepare and scan member surveys in a timely manner.
• Ship UPS packages promptly according to requesting department.
• Fold, insert, compile, and mail daily/weekly/monthly mailings where applicable.
• Track inventory of envelopes/paper and report to management.
• Maintain regular reliable attendance.
• Perform other duties as assigned.

Skills

Mailroom operations

Printing equipment

HIPAA awareness

Education

High School Diploma or GED

Job description

Posted Thursday, September 17, 2026 at 4:00 AM

Print & Mailroom Operator

Print and Mailroom Operator

This is an on-site position in Troy, NY.

Monday-Friday, 8:00am-4:30pm

Who are we?

Versant Health is one of the nation's leading administrators of managed vision care, serving millions of our clients' members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.

As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.

See how you can make a difference with the support of strong leadership and a team environment.

See Everything, Be Anything.

What are we looking for?

The Print and Mailroom Operator is responsible for supporting functions in both the Troy Print Room and Troy Mail Room. This involves, but is not limited to, all mail, printing, packages, and interoffice correspondence handling and dispatching for all classes of mail/packages.

Where you will have an impact

• Set up and run computerized Quadient inserting equipment, Pitney Bowes metering machine, or equivalent machines
• Log outgoing mailings as required and review for accuracy/completeness
• May be requested to perform document scanning
• Open, prepare, and distribute daily claims for scanning
• Log all incoming checks to a spreadsheet shared with Billing department
• Review, and prioritize print requests from mainframe/email requests/Adhoc/shared folder, according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted
• Manage and maintain CV and Planet Press printer outputs approved/finalized printing in an organized manner (monthly, weekly, and daily mailings)
• Coordinate and release FEP ID card job/data to Noridian
• Prepare and scan all member surveys in a timely manner
• Shipping all UPS packages in timely fashion according to requesting department
• Folding, inserting, compiling, and mailing of all daily, weekly, monthly, mailings (if applicable)
• Track and report inventory or envelopes/paper to management
• Regular reliable attendance is required
• Other duties as assigned

What's necessary to do the job?

• Minimum High School Diploma or GED

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Healthis a proud Equal Employment Opportunity and Affi...

All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

The wage range for applicants for this position is [$18.00 to $19.50].

All incentives and benefits are subject to the applicable plan terms.