Principal webMethods/MuleSoft Integration Support Engineer [REMOTE]

BAE Systems; Fort Walton Beach (FL); Remote; USD 77,000 - 133,000; Full time

Job summary

An established industry player is seeking an Integration Platform Support Engineer to join their dynamic Enterprise Integration Services team. This role offers an exciting opportunity to work with cutting-edge integration technologies like webMethods and Mulesoft, ensuring the seamless operation of critical business services. You will be responsible for troubleshooting production incidents, performing root cause analysis, and supporting various integration projects. Join a collaborative environment where your expertise will help drive the success of integration solutions across the organization, enhancing both operational efficiency and service availability. If you're passionate about integration technology and looking to make a significant impact, this role is for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Disability Coverage

Life and Accident Insurance

Employee Assistance Program

Legal Plan

Paid Time Off

Paid Holidays

Qualifications

• 4+ years of experience in software installation, configuration, and development.
• Minimum 2 years with webMethods and/or Mulesoft integration solutions.

Responsibilities

• Triage and troubleshoot production incidents, ensuring timely resolution.
• Monitor system health and proactively address potential problems.

Skills

Integration Platform Support

webMethods

Mulesoft

System/Application Integration

DevOps/DevSecOps

Root Cause Analysis

Education

BS Degree

Tools

UNIX

Job description

Job Description

BAE Systems, Inc. is seeking an Integration Platform Support Engineer with webMethods and/or Mulesoft experience for our growing Enterprise Integration Services team. This position will support an area of strategic growth within our IT organization and offers the opportunity to work with a dedicated team of highly-skilled integration professionals, while collaborating with multiple architecture and infrastructure support functions to support all lines of business across the company.

As an Integration Platform Support Engineer, primary goals will include ensuring that day-to-day Production incidents and service disruptions are resolved in a timely manner, proactively ensuring integration service availability, as well as supporting various business-critical projects/programs.

Responsibilities Include:

1. Triage and troubleshoot Production incidents and keep customers updated on status and/or resolution
2. Perform root cause analysis (RCA) on major Production incidents
3. Proactively monitor system health and availability and address any actual or potential problems
4. Provide support for integration platform, as well as, integrated applications and infrastructure planned maintenance events (e.g., upgrade, patching, etc.)
5. Develop bug fixes and enhancements and work with the development team to implement Tier-3 bug fixes and enhancements
6. Provide development and testing environment support
7. Participate in design and code reviews
8. Provide integration testing support
9. Work with the development team to ensure adequate Operations & Management (O&M) knowledge transfer for new solutions deployed to Production
10. Document and maintain knowledge base support articles
11. Perform compliance-related IT Controls reviews
12. Identify opportunities to streamline and automate O&M operations, support, and maintenance processes

Required Education, Experience, & Skills

1. 4 years of experience working with software (installation, configuration management, development, etc.)
2. Minimum 3 years of experience in system/application integration
3. Minimum 2 years of experience working full time with a COTS integration solution webMethods and/or Mulesoft
4. Familiarity with DevOps/DevSecOps
5. Experience in full SDLC of integration solutions
6. BS Degree
7. US CITIZEN

Preferred Education, Experience, & Skills

1. 6 years of experience working with software (development, configuration management, production support, etc.)
2. At least 4 years of experience in system/application integration
3. At least 4 years of experience developing or supporting integration solutions with the webMethods and/or MuleSoft integration platforms
4. Familiarity with UNIX based operating systems and ability to develop and debug simple shell scripts
5. Experience in designing and supporting integration solutions involving on-premise and cloud components
6. Understanding of different security protocols and ability to communicate with partners to reach agreed design for authentication and authorization for solutions

Pay Information

Full-Time Salary Range: $77814 - $132283

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Principal webMethods/MuleSoft Integration Support Engineer [REMOTE]

111755BR

EEO Career Site Equal Opportunity Employer. Minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity, and gender expression.