Principal VMware Systems Support

Unisys; Norwich (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

Unisys in Connecticut seeks a Principal VMware Systems Support to lead enterprise VMware administration across locations. You will install, maintain, and troubleshoot VMware environments while guiding storage, databases, and networks to ensure availability.

You will drive architecture, HA designs, disaster recovery, migration plans, and runbooks. The role demands leadership of technical teams, design reviews, and alignment with business objectives.

Qualifications

• Education: BA/BS degree and 8+ years of relevant experience; Master’s preferred.
• Expertise in VMware systems administration and enterprise infrastructure design.
• Proven ability to lead technical teams and advise on complex, business-critical issues.
• Experience with Microsoft Server, including clustering.
• Experience with Linux Servers, including clustering.
• Familiarity with disaster recovery and high availability in cloud environments—OCI and Azure.
• Certifications: VCAP, VCP, ITIL Foundation or higher.

Responsibilities

• Lead Systems Administration across the company, aligning design with business requirements.
• Assess current VMware architectures and design high-availability solutions.
• Develop migration strategies and BOMs for VMware environments.
• Provide infrastructure leadership and advisory on complex issues.
• Participate in DR design reviews and maintain related docs and runbooks.

Skills

VMware systems administration

lead technical teams

Microsoft Server clustering

Linux Server clustering

Cloud DR/HA (OCI/Azure)

ITIL/VCAP/VCP certifications

Education

BA/BS degree

Master's degree preferred

Job description

Position Summary

The Principal VMware Systems Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for VMware environments across multiple locations. This role provides technical support and advises on the use of storage, database systems, and networks. Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on VMware systems, while playing a lead role in shaping VMware systems strategy across the company.

Core Responsibilities – Leadership & Strategy

Plays a lead role in Systems Administration across the company, building on responsibilities such as: “May serve as team lead, allocating work assignments, ensuring work-load balance across the team and providing technical and procedural guidance for less experienced team members.” Ensures alignment of systems design and strategy with corporate business requirements and objectives.

Core Responsibilities – Business & Systems Alignment

Applies extensive knowledge of the business and user community in systems design, development, and support. Translates long-term business requirements into systems and infrastructure design.

Core Responsibilities – Infrastructure & Technical Advisory

Provides infrastructure leadership for hardware and software systems support. Advises and consults company-wide on the resolution of unique, complex, or business critical issues.

Project Responsibilities

Assesses and documents current-state VMware solution architectures. Designs and recommends high-availability VMware solutions, including Server clustering and VMware-based infrastructure, aligned with business and technical requirements. Develops migration strategies, implementation roadmaps, and associated bills of materials for VMware environments. Ensures proposed VMware solutions can be effectively integrated into the Operations support practice. Collaborates with account teams to gather operational knowledge and support transition planning.

Disaster Recovery Responsibilities

Participates in design reviews to validate that VMware solutions can meet recovery objectives. Reviews and maintains DR documentation, runbooks, and supporting artifacts for VMware systems. Supports coordination and execution of planned DR testing activities. Monitors and evaluates VMware DR infrastructure capacity across on-premises and cloud environments.

Qualifications & Experience

You will be successful in this role if you have:

• Education Required: BA/BS degree and 8+ years of relevant experience OR equivalent combination of education and experience. Preferred: Master's degree.
• Expert-level expertise in VMware systems administration and enterprise infrastructure design.
• Proven ability to lead technical teams and advise across the organization on complex, business-critical issues.
• Experience with Microsoft Server, including clustering.
• Experience with Linux Servers, including clustering.
• Familiarity with disaster recovery and high availability in cloud environments — Oracle OCI and Microsoft Azure.
• Certifications: VMware Certified Advanced Professional (VCAP), VMware Certified Professional (VCP), ITIL Foundation or higher.

Key Competencies

• Architecture Principles & Design (Intermediate)
• System & Technology Integration (Advanced)
• VMware Computing (Advanced)
• Infrastructure Design (Advanced)

Eligibility & Compliance

U.S. Citizenship and U.S. residency required. This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Equal Opportunity Employer • Diversity and Inclusion

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

US job seekers can find more information about Unisys’ EEO commitment here.

Notice for U.S. Applicants

Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

About Unisys

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.