Principal UX Researcher, AI & Developer Platforms

Arm; Austin (TX); Hybrid; USD 212,000 - 286,000; Full time

Benefits offered by this job

Job summary

Arm is seeking a principal UX researcher to lead high-impact studies across AI & Developer Platforms. You will analyze surfaces developers use—tools, GUIs, CLIs, APIs, docs, runtimes—and translate findings into concrete design principles and product recommendations.

This role shapes strategy and collaborates with cross-functional teams. Applicants should have a proven track record guiding research programs, using robust qualitative and quantitative methods, and influencing senior stakeholders.

Qualifications

• Proven experience leading complex UX research initiatives in product or developer tooling.
• Strong mix of qualitative and quantitative methods with strategic judgment.
• Ability to influence product direction without formal authority.
• Fluency with developer tools, AI platforms, and enterprise software.

Responsibilities

• Shape strategic UX research across AI & Developer Platforms with clear priorities.
• Identify high-value research questions and build pragmatic approaches.
• Bring external developer and partner insights into decisions.
• Translate findings into design principles and product implications.
• Represent developer needs in planning, roadmap discussions, and leadership forums.
• Raise research quality by sharing methods and mentoring peers.

Skills

UX research leadership

Qualitative methods

Quantitative methods

Research strategy

Influence senior stakeholders

Developer tools familiarity

AI platforms

Systems thinking

Strong communication

Education

Master’s in HCI / Cognitive Psychology / UX Design or related field

Tools

GA/Qual Tools

Job description

Arm is seeking a principal UX researcher to lead high-impact studies across AI & Developer Platforms. You will analyze surfaces developers use—tools, GUIs, CLIs, APIs, docs, runtimes—and translate findings into concrete design principles and product recommendations.

This role shapes strategy and collaborates with cross-functional teams. Applicants should have a proven track record guiding research programs, using robust qualitative and quantitative methods, and influencing senior stakeholders.