Principal TPM for AI-Driven Marketing & Registries

Amazon Inc.; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Amazon Registries and Marketing AI are seeking a Principal Technical Program Manager to drive complex cross-functional programs spanning engineering, product, science, and marketing. You will ensure timely delivery, remove blockers, and maintain visibility with senior leadership.

You will lead initiatives to bring AI capabilities into the Registries customer experience and marketing operations, coordinating across teams to ship high-impact programs and share reusable patterns across programs.

Qualifications

• Experience leading cross-functional programs across engineering, product, science, and marketing.
• Ability to operate across multiple teams and drive execution in ambiguity.
• Strong communication with senior leadership.

Responsibilities

• Drive end-to-end program execution across cross-organizational Marketing AI program and Registries, managing dependencies, timelines, risks, and stakeholder communication
• Identify and act on opportunities to bring AI and generative AI capabilities to numerous organizations including Registries product experience (personalized recommendations, automated merchandising, AI-driven discovery)
• Coordinate across engineering, product, applied science, and marketing teams to deliver complex, multi-team programs on time and at quality
• Build and maintain program mechanisms: roadmap tracking, status reporting, escalation paths, and review cadences for senior leadership
• Connect the dots between teams and charters: surface shared learnings, reusable patterns, and integration opportunities that accelerate both programs
• Drive AI applications within Registries, partner with the broader Marketing AI for Me initiative to apply playbooks, SOPs, and pilot frameworks
• Manage technical trade-offs and sequencing decisions in partnership with engineering leads; understand system architecture well enough to ask the right questions and unblock teams
• Communicate program status, risks, and decisions clearly to senior leadership through written narratives and verbal updates
• Build trust across multiple teams and organizations; influence without authority to keep programs moving in a matrixed environment

Job description

Amazon Registries and Marketing AI are seeking a Principal Technical Program Manager to drive complex cross-functional programs spanning engineering, product, science, and marketing. You will ensure timely delivery, remove blockers, and maintain visibility with senior leadership.

You will lead initiatives to bring AI capabilities into the Registries customer experience and marketing operations, coordinating across teams to ship high-impact programs and share reusable patterns across programs.