Principal Technical Program Manager, Discovery Tech, US Prime & Marketing Technology

Amazon; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Amazon Registries and Marketing AI are seeking a Principal Technical Program Manager to drive complex cross-functional programs spanning engineering, product, science, and marketing. You will ensure timely delivery, remove blockers, and maintain visibility with senior leadership.

You will lead initiatives to bring AI capabilities into the Registries customer experience and marketing operations, coordinating across teams to ship high-impact programs and share reusable patterns across programs.

Qualifications

• Experience leading cross-functional programs across engineering, product, science, and marketing.
• Ability to operate across multiple teams and drive execution in ambiguity.
• Strong communication with senior leadership.

Responsibilities

• Drive end-to-end program execution across cross-organizational Marketing AI program and Registries, managing dependencies, timelines, risks, and stakeholder communication
• Identify and act on opportunities to bring AI and generative AI capabilities to numerous organizations including Registries product experience (personalized recommendations, automated merchandising, AI-driven discovery)
• Coordinate across engineering, product, applied science, and marketing teams to deliver complex, multi-team programs on time and at quality
• Build and maintain program mechanisms: roadmap tracking, status reporting, escalation paths, and review cadences for senior leadership
• Connect the dots between teams and charters: surface shared learnings, reusable patterns, and integration opportunities that accelerate both programs
• Drive AI applications within Registries, partner with the broader Marketing AI for Me initiative to apply playbooks, SOPs, and pilot frameworks
• Manage technical trade-offs and sequencing decisions in partnership with engineering leads; understand system architecture well enough to ask the right questions and unblock teams
• Communicate program status, risks, and decisions clearly to senior leadership through written narratives and verbal updates
• Build trust across multiple teams and organizations; influence without authority to keep programs moving in a matrixed environment

Job description

This role sits at the intersection of two high-impact charters: Marketing AI, transforming how Marketing AI technology evolves and thousands of marketers work through AI-native workflows, and Amazon Registries, the #1 wedding and baby registry in the U.S. serving millions of customers. We are looking for a Principal Technical Program Manager who can operate across both cross organizational programs, driving execution on complex cross-functional programs while connecting the dots between them, and bringing AI capabilities into the Registries customer experience and marketing operations.

You will manage programs that span engineering, product, science, and marketing teams, ensuring we ship on time, remove blockers, and maintain visibility across senior leadership. You'll be equally adept running a Registries product launch as you are coordinating an AI adoption pilot across multiple marketing teams. The ideal candidate thrives in ambiguity, moves fast, and sees the connective tissue between programs that others miss.

Key job responsibilities

• Drive end-to-end program execution across cross-organizational Marketing AI program and Registries, managing dependencies, timelines, risks, and stakeholder communication
• Identify and act on opportunities to bring AI and generative AI capabilities to numerous organizations including Registries product experience (personalized recommendations, automated merchandising, AI-driven discovery)
• Coordinate across engineering, product, applied science, and marketing teams to deliver complex, multi-team programs on time and at quality
• Build and maintain program mechanisms: roadmap tracking, status reporting, escalation paths, and review cadences for senior leadership
• Connect the dots between teams and charters: surface shared learnings, reusable patterns, and integration opportunities that accelerate both programs
• Drive AI applications within Registries, partner with the broader Marketing AI for Me initiative to apply playbooks, SOPs, and pilot frameworks
• Manage technical trade-offs and sequencing decisions in partnership with engineering leads; understand system architecture well enough to ask the right questions and unblock teams
• Communicate program status, risks, and decisions clearly to senior leadership through written narratives and verbal updates
• Build trust across multiple teams and organizations; influence without authority to keep programs moving in a matrixed environment

About the team

The Discovery Tech team helps customers discover and engage with new, popular, and relevant products across Amazon worldwide, combining technology, science, and creativity to build customer-facing features and tools for marketers. Within Discovery Tech, Amazon Registries is the #1 wedding and baby registry in the U.S., a high-traffic product used by millions every year. Our Marketing AI for Me initiative is transforming how thousands of marketers work through AI-native workflows. This TPM role bridges both, driving execution across Registries and Marketing AI while bringing generative AI capabilities into the registry experience.