Principal SRE Engineer – Platform Reliability (Hybrid)

PTC Inc; Boston, Northern (MA, KY); Hybrid; USD 131,000 - 200,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Employee stock purchase plan (ESPP)

Job summary

PTC is seeking a Principal Software Engineer in Site Reliability Engineering to lead the Onshape platform's reliability efforts. You will influence architecture, reduce toil, and mentor engineers while ensuring fast, resilient services.

This hybrid Boston-based role offers autonomy, collaboration across teams, and the chance to shape reliability strategy within a growing cloud-native environment. A competitive salary and comprehensive benefits accompany this position.

Qualifications

• 10+ years of experience in software engineering, site reliability engineering, or systems engineering roles.
• Extremely strong proficiency with the Java programming language and its ecosystem, including building, debugging, and operating production Java services.
• Deep experience operating complex, distributed systems in production environments.
• Strong software engineering background with a track record of delivering high‑quality, maintainable code.

Responsibilities

• Own Reliability at Scale and guide architectural decisions, reliability strategies, and long‑term system evolution.
• Identify systemic risks in architecture, data flows, and infrastructure, and drive improvements that improve availability, performance, and scalability.
• Set and evolve reliability standards, best practices, and operational principles across R&D.
• Drive Incident prevention, detection, and remediation through technical improvements and operational maturity.
• Lead incidents as a senior coordination point and drive durable post‑incident learnings.

Skills

Java

Distributed systems

Incident management

Observability

SRE

Leadership

Communication

Tools

AWS

CI/CD

Infrastructure as Code

Job description

PTC is seeking a Principal Software Engineer in Site Reliability Engineering to lead the Onshape platform's reliability efforts. You will influence architecture, reduce toil, and mentor engineers while ensuring fast, resilient services.

This hybrid Boston-based role offers autonomy, collaboration across teams, and the chance to shape reliability strategy within a growing cloud-native environment. A competitive salary and comprehensive benefits accompany this position.