Principal Solutions Engineer, Strategic

Atlassian; United States; Hybrid; USD 158,400 - 249,100; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Job summary

Atlassian is seeking a Principal Sales Solutions Engineer for their enterprise business. This role involves solving complex business problems using Atlassian products and solutions, engaging at the C-level, and driving transformations in large, global accounts.

The ideal candidate has over 8 years of pre-sales experience with Fortune 100 customers and a passion for customer success. The position offers competitive compensation based on geographic pay zones.

Qualifications

• 8+ years of experience in pre-sales with Fortune 100 customers.
• Excellent communication and strong presentation skills for senior audiences.
• Comfortable in both business and technical contexts.

Responsibilities

• Partner with sales teams on transformation deals.
• Build relationships with customers at C-level.
• Understand and map customer business problems to Atlassian solutions.
• Lead compelling value-based demonstrations.
• Document product feedback and competitive intelligence.

Skills

Communication skills

Problem solving

Presentation skills

Technical knowledge

Relationship building

Job description

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Overview

Atlassian is looking for a Principal Sales Solutions Engineer, Strategic for our enterprise business that’s passionate about being a product expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals.

Should you join us?

With over 250,000 customers worldwide, Atlassian helps organisations like NASA, IBM, Hubspot, Samsung and Coca‑Cola advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value selling, we help customers understand how our products combine to create enterprise solutions that transform their business outcomes.

Responsibilities

• Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi‑million dollar spend thresholds.
• Engage and build relationships with customers at the C‑level and other executive levels, driving long‑standing relationships across the organization.
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map that to Atlassian products, platforms and solutions.
• Probe for and identify additional opportunities for cross‑product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a product expert of Atlassian software in the pre‑sales process, articulating and showing the customer the value of the software and how it can change their way of working.
• Have a broad understanding of the full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams.
• Lead compelling value‑based demonstrations, both standard and customised.
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy‑in from the customer on Atlassian being the right decision.
• Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi‑directional feedback, and ways to improve the selling cycle together.
• Help lead cross‑functional teams to best support the customer and march toward the same goals.
• Understand, track and document product feedback and competitive intelligence from customers and advocate for internal development by sharing with product management.
• Continuously learn, develop and refine your pre‑sales and product, solution, and platform offering knowledge and sales processes.

Qualifications

On paper, you have 8+ years of experience interacting with Fortune 100 customers in a pre‑sales capacity, with excellent communication, strong presentation skills to multi‑level senior audiences, and heavy experience with the C‑suite. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value‑based solutions.

You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate’s skills, expertise, or experience.

Role

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $190,800 - $249,100
• Zone B: $171,900 - $224,425
• Zone C: $158,400 - $206,800

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.