Principal Solutions Architect

Verizon Communications; Richmond (VA); Remote; USD 70,000 - 90,000; Full time

Job summary

Join the V Team at Verizon to provide customers with tailored technical solutions for their business needs. This role focuses on understanding customer challenges and delivering optimal solutions, ensuring top-notch service alongside technical sales. Enjoy a supportive environment with excellent benefits while driving innovation and success in this commission-based position.

Benefits

401(k) savings plan

Tuition assistance

Health and wellness benefits

Stock incentive programs

Paid vacation

Qualifications

• Six or more years of relevant experience required.
• Experience selling technical solutions.
• Willingness to travel.

Responsibilities

• Understand customer business challenges.
• Develop technical solutions and designs.
• Manage technical program plans.

Skills

Customer Service

Analytical Skills

Technical Solutions

Education

Bachelor's Degree

Four years work experience

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Partnering with the sales team, you’ll understand customer needs and craft the best package of our services from data and voice. Your toolkit will also include security, IT, mobility, and professional managed services – all to help customers run their businesses smarter, safer, and faster. You will be focused on the technical aspect of solutions for new business customers. The goal will be to deliver the best technical solutions along with the best customer service.

• Understanding customer business challenges.

• Developing the solution and designing the architecture to solve the customer need.

• Establishing business cases and helping customers choose our solution.

• Drafting agreements with pricing, service commitments, and technical specifications.

• Making and managing technical program plans that will deliver on promises.

• Growing new business and existing accounts.

• Successful completion of motor vehicle report check is required.

What we’re looking for...

You’re inquisitive, resourceful, and relate well to all people. Your active listening coupled with your analytical mentality ensure that customers feel that they get what they need to move forward.

With your technical savvy and business perspective, you understand how to communicate the value of complex solutions in language people can understand. Client service is your middle name. You know that the individual and team success will only be achieved with customer success.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience selling technical solutions.

• A valid driver’s license.

• Eligibility to pass Motor Vehicle Record check.

• Willingness to travel.

Even better if you have one or more of the following:

• Technical design and engineering experience. Ideally, communications or networks.

• Knowledge of wireless services and benefits of data, voice, cloud, managed services IT, security, and/or mobility solutions. Ideally, M2M exposure.

• Negotiated and contracted for complex technical solutions.

• Created detailed project plans covering technical specifications and requirements, and milestones for complex technical solutions.

• Worked on a sales team and met challenging sales targets.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.