Principal Solution Architect -Genesys Cloud, Technology & Digital, FT, 8A-4:30P

Baptist Health; Coral Gables (FL); On-site; USD 160,000 - 207,000; Full time

Benefits offered by this job

Career growth opportunities

Health and wellness resources

Tuition reimbursement

Wellness program to reduce deductible

Job summary

Baptist Health in Florida seeks a senior solution architect to lead architecture, engineering and infrastructure strategies across enterprise projects. This role drives cost-effective, scalable designs and aligns technology with business goals in a large healthcare network.

You will collaborate with project and product management, define concrete goals, and ensure detailed specifications that boost performance, security, and availability across our IT landscape.

Qualifications

• Masters degree required and PhD preferred in computer science, engineering or related field.
• Minimum 12 years of experience in IT and architecture roles.
• Proven project management knowledge and skills.
• Advanced understanding of software engineering and cloud infrastructure.

Responsibilities

• Set detailed strategies for solution architecture and designs across enterprise projects.
• Lead architects and designers from various disciplines to define cost-effective, efficient designs.
• Plan, communicate and drive architecture, engineering and infrastructure changes to improve performance and availability.
• Oversee documenting and monitoring requirements to support proposed updates.
• Lead collaboration with project and product management to monitor progress and align strategies.

Skills

Project management

IT & cloud infrastructure

Security best practices

Business analysis

Hardware/software analysis

Education

Masters degree

PhD preferred

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

Sets detailed strategies for solution architecture/designs, as well as delivery of estimations for BHSF T&D projects.Strategizes with & leads other architects/designers from various disciplines to define the most cost-effective & efficient design.Must excel at planning,communicating & driving architecture, engineering & infrastructure while driving changes that increase tech performance & availability,reduce time to market,new capabilities across the enterprise,decrease complexity & optimize revenue & cost.Strategically analyzes current technologies used within BHSF to determine ways to improve & sets new strategies to follow as needed.Oversees documenting & monitoring requirements needed to institute proposed updates. Strategizes with & leads other Tech & Digital professionals within BHSF to ensure hardware is available for projects & working properly.Propose & establish framework for necessary contributions from various departments. Account for & mitigate possible project challenges on constraints including, risks,time,resources & scope.Strategize with & lead project & product mgmt teams to successfully monitor progress of initiatives.Provide detailed specifications for proposed solutions & determine best course of action.Define clear goals for all aspects of a project & manage their proper execution. Estimated salary range for this position is $159575.01 - $207447.51 / year depending on experience.

Qualifications

Degrees:

• Masters.

Additional Qualifications

• Masters degree required/ PhD Preferred in computer science, Engineering or related field and a minimum of 12 years of experience.
• Proven project management knowledge and skills.
• Sets strategy in developing IT and cloud infrastructure.
• Advanced understanding of best practices regarding system security measures.
• Sets department strategy regarding software engineering and design architecture.
• Advanced understanding of business analysis techniques and processes.
• Professional experience working with and analyzing computer hardware and software.

Minimum Required Experience: 10 Years

EOE, including disability/vets