Project Manager, Consumer Access, FT, 8:30A-5P

Baptist Health; Town of Florida (NY); On-site; USD 74,000 - 96,000; Full time

Job summary

Baptist Health is seeking a Consumer Access Project Manager to drive projects around emerging technologies and access integration at Baptist Health. You will transform the Strategic Access Transformation Roadmap to directly impact consumer and patient access, modernize resources, align processes, and elevate skills across technology domains.

The role requires 6 years of technology or integration PM experience, strong communication, and proficiency with Jira/Confluence/Smartsheet/MS Projects.

Qualifications

• Degree in a related field (Bachelor's).
• 6 years of experience in technology or integration project management; MS preferred.
• Experience leading cross-functional teams and senior leaders; ability to influence stakeholders.
• Excellent written and verbal communication; able to convey technical info to diverse audiences.
• Working knowledge of Jira, Confluence, Smartsheet and MS Projects preferred.

Responsibilities

• Lead projects related to emerging technologies and access integration transformation.
• Transform the Strategic Access Transformation Roadmap to impact consumer and patient access.
• Modernize, align, and elevate resources, processes, methods, skills, knowledge, and experience.
• Manage complex programs across multiple technology and organizational domains; ensure timely, quality delivery.

Skills

Project management

Leadership

Communication

Cross-functional leadership

Education

Bachelor's degree

Tools

Jira

Confluence

Smartsheet

MS Projects

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

The Consumer Access Project Manager will be responsible for managing projects directly related to emerging technologies and access integration transformation initiatives at BHSF. The Project Manager will be responsible for transforming the core business of the Strategic Access Transformation Roadmap to directly impacting the consumer and patient access framework. The Project Manager will be responsible for modernizing, aligning, and elevating specialized resources, priorities, processes, methods, skills, knowledge, and experience to consistently and expeditiously achieve BHSF project goals. The Project Manager will be responsible for managing complex projects and will play a transformational role in the Enterprise Access Strategy frequently involving multiple technology and organizational domains ranging in size, complexity, duration, risks factors and spend. The Project Manager will be held responsible for the timely completion and the quality of the work produced by the project teams including change management and post-live support.

Estimated salary range for this position is $74,100.20 - $96,330.26 / year depending on experience.

Qualifications

Degrees:

• Bachelors.

Additional Qualifications

• BS & 6 years equivalent experience or 8 years equivalent experience required, MS preferred.
• Candidate's experience should be focused on technology or integration project management.
• 6 years experience managing concurrent projects of varying complexity and scale with demonstrated experience leading and influencing cross-functional teams and individual contributors inclusive of senior leaders, stakeholders, developers, engineers and analysts.
• Must be self-motivated and multi-task oriented with an aptitude for rapidly assimilating new concepts, practices, methods and skills.
• Must have excellent written and verbal communication skills with the ability to convey technical information, decisions, and approaches to technical and non-technical audiences.
• Working knowledge with Project Management tools such as Jira, Confluence, Smartsheet, MS Projects preferred.

Minimum Required Experience: 6 Years

EOE, including disability/vets