Principal SDE - AI-Driven Platform Orchestration (Hybrid)

Zscaler, Inc.

Santa Clara (CA)

Hybrid

USD 185,000 - 265,000

Full time

10 days ago

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Benefits offered by this job

Health plans
Time off plans
Parental leave options
Retirement options
Education reimbursement

Job summary

Zscaler, Inc. invites you to join as a Principal Software Development Engineer (Service Platform & Orchestration) in a hybrid role.

You will lead the development of the management plane and reliability systems for ZIA’s fleet at massive scale, building stateful, durable infrastructure and AI-driven SRE practices for 100k+ instances. You will architect workflow-based solutions, enable deterministic provisioning, and create self-healing, scalable services with deep telemetry and auditability

Qualifications

  • Foundational understanding of AI/ML and experience positioning AI-driven solutions.
  • 12+ years of experience in hyperscale systems with scale failure modes.
  • Mastery of backend languages with Go preference or rapid Go adoption.
  • Experience designing and operating complex distributed systems.
  • Proven track record developing Platform APIs with idempotency and safe rollout.

Responsibilities

  • Lead hands-on development and migration to a workflow-as-code platform (Temporal).
  • Build a robust management plane that treats the global fleet as a single distributed system.
  • Design and implement services leveraging AI/ML for intelligent fleet operations.
  • Develop framework-level services and internal APIs with reliability hooks.
  • Build telemetry for full explainability, auditability, and replayability of fleet actions.

Skills

AI/ML fundamentals
12+ years hyperscale systems
Go / Java / C++ / Python
Distributed systems design
Platform APIs REST/gRPC

Education

BS/MS in Computer Science or related field

Tools

Temporal.io
PostgreSQL
REST/gRPC

Job description

Zscaler, Inc. invites you to join as a Principal Software Development Engineer (Service Platform & Orchestration) in a hybrid role.

You will lead the development of the management plane and reliability systems for ZIA’s fleet at massive scale, building stateful, durable infrastructure and AI-driven SRE practices for 100k+ instances. You will architect workflow-based solutions, enable deterministic provisioning, and create self-healing, scalable services with deep telemetry and auditability

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