Lead Client Partner

3409 Genpact LLC; Town of Florida (NY); Hybrid; USD 210,000 - 300,000; Full time

Job summary

Genpact is seeking a Lead Client Partner to drive growth initiatives and oversee a team of Growth Enablement Managers. You will work with the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations to streamline processes and optimize frontline teams in a fast-moving, innovation-driven environment.

The role requires senior leadership experience in growth enablement, strategic thinking, and strong analytics.

Qualifications

• Bachelor's degrees in Commerce, Economics or Finance, MBA preferred.
• MBA in Business Administration or Analytics is advantageous.
• Certified Business Manager (CBM) credential highlighted in the qualifications.

Responsibilities

• Drive strategic initiatives with the CCO/CMO and Head of Growth Operations.
• Identify opportunities for growth, streamline processes, and collaborate cross-functionally.
• Lead Growth Enablement Managers to optimize frontline business processes.
• Leverage Growth Operations CoE and Marketing to enable key initiatives.
• Lead market opportunity tracking, plan campaigns, prioritize accounts, and analyze pipelines.

Skills

Client Relations

Commercial Excellence

Critical Thinking

Digital Business Strategy

Project Management

Sales

English Proficiency

Education

Bachelor's in Commerce

Bachelor's in Economics

Bachelor's in Finance

MBA — Business Administration

MBA — Business Analytics

Certified Business Manager (CBM)

Tools

Job description

Lead Client Partner Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Serve as a thought partner to the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations to drive strategic initiatives.
• Identify opportunities for growth, streamline processes, and collaborate with cross-functional teams to implement projects that improve growth and efficiency.
• Lead a team of Growth Enablement Managers to optimize end-to-end business processes for frontline teams.
• Leverage the Centers of Excellence in Growth Operations and work closely with Marketing teams to drive effective enablement and support key initiatives.
• Lead market opportunity identification, track market triggers, plan campaigns with marketing, prioritize accounts, set goals, manage pipelines, and analyze win/loss data.
• Provide detailed analytics and insights to Lead Client Partners and Business Leaders regarding opportunities and risks, while supporting mitigation planning and governance.
• Foster positive relationships with internal and external stakeholders, ensuring alignment and collaboration across cross-functional teams.
• Apply problem-solving skills to identify business opportunities and risks, gain senior executive buy-in, and drive strong execution with a results-oriented approach.

Qualifications

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Certified Business Manager (CBM) - The Katha School of EntrepreneurshipThe Katha School of Entrepreneurship

Required Skills

• Client Relations, Commercial Excellence, Critical Thinking, Digital Business Strategy, Project Management, Sales Language English, English Language Proficiency - Advanced - C1

Additional Job Location - Job Type Regular Master Skill List - Sales and Growth Enablement Leadership Remote Type - Hybrid Work Shift - Day Job (United States of America)

The approximate annual base compensation range for this position is: 210,000 to 300,000 USD

Los Angeles California-based candidates are not eligible for this role

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity or physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world’s leading companies operate. There's a lot to learn here, and room to grow.