Principal Sales Operations Business Partner

Flock Safety; United States; On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Fully-paid health benefits

PTO + holidays

Family leave

Home office stipend

Pet insurance

Headspace subscription

L&D stipend

Caregiver support

Job summary

Flock Safety is seeking a senior Sales Operations Leader for its Public Sector Law Enforcement team in the United States. You will translate strategic direction into a data-backed operating model, overseeing pipeline health, forecast quality, and cross-functional processes with Finance, Legal, Marketing, Enablement, Product, and Customer Success.

You will drive annual and quarterly business planning, capacity and headcount planning, and ensure effective deal execution through the Deal Desk,

Qualifications

• 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Strategy, Management Consulting, Chief of Staff, or related field.
• Experience leading complex, cross-functional initiatives from problem definition through implementation and adoption.
• Deep understanding of B2B or enterprise sales cycles, deal execution, operating cadences, and cross-functional revenue processes.
• Advanced proficiency in CRM and Excel/Sheets; BI tools a plus.

Responsibilities

• Own the operating view of pipeline health, forecast quality, rep attainment, and productivity; identify risks and suggest corrective actions.
• Lead annual and quarterly business planning across territory design, coverage models, capacity planning, headcount planning, and goal setting for the Law Enforcement sales organization.
• Partner with Deal Desk, Finance, Legal, Marketing, Enablement, Product, and Customer Success to strengthen sales processes, deal execution, policy adoption, and cross-functional handoffs.
• Drive cross-functional strategic initiatives to refine the sales operating model, with clear owners and milestones.
• Direct the operating cadence and chief-of-staff rhythm for the SVP of Sales, including forecast calls, QBRs, staff syncs, and executive materials.

Skills

Forecasting

Pipeline analysis

Cross-functional leadership

Deal desk collaboration

Territory planning

Sales productivity

Trusted advisor to execs

CRM systems (Salesforce)

Tools

Salesforce

Excel

Tableau

Sigma

Job description

• As our Public Sector Law Enforcement organization expands across communities, aligning strategic vision with day-to-day execution becomes essential to maintaining high operational standards. This growth requires an integrated operational framework that equips sales leadership with clear pipeline insights, streamlined governance, and reliable forecasting. You will take this from high-level strategic direction to a predictable, data-backed operating model across the entire Law Enforcement team
• Serve as the primary sales operations advisor to the SVP of Sales and Law Enforcement leadership, framing business questions and providing data-driven recommendations to guide strategic decisions
• Lead annual and quarterly business planning across territory design, coverage models, capacity planning, headcount planning, and goal setting for the Law Enforcement sales organization
• Own the operating view of pipeline health, forecast quality, rep attainment, and productivity, proactively identifying performance risks and recommending corrective actions
• Partner with Deal Desk, Finance, Legal, Marketing, Enablement, Product, and Customer Success to strengthen sales processes, deal execution, policy adoption, and cross-functional handoffs
• Drive cross-functional strategic initiatives to refine the sales operating model, establishing clear owners, milestones, accountability mechanisms, and field adoption guidance
• Direct the operating cadence and chief-of-staff rhythm for the SVP of Sales, including forecast calls, QBRs, staff syncs, executive briefing materials, and action-item tracking across leadership forums

Benefits

• Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
• Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
• Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
• WFH Stipend: $150 per month to cover the costs of working from home
• Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
• L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
• Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
• Mental Health: All employees receive an annual subscription to Headspace
• Home Office Stipend: A one-time $750 to help you create your dream office
• Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
• Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
• Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)

Exceptional analytical and problem-solving ability, with the judgment to distinguish signal from noise and focus leaders on the actions that matter most Comfort operating in ambiguity, shifting between strategic thinking, detailed analysis, executive preparation, and hands-on execution 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Strategy, Management Consulting, Chief of Staff, or a related field; equivalent experience may be considered Experience leading complex, cross-functional initiatives from problem definition through implementation and adoption Deep understanding of B2B or enterprise sales cycles, deal execution, operating cadences, and cross-functional revenue processes Advanced proficiency in Salesforce or an equivalent CRM and Excel or Google Sheets; experience with BI tools such as Tableau or Sigma is a plus Strong command of forecasting, pipeline analysis, quota and territory modeling, capacity planning, sales productivity, and performance management Demonstrated experience serving as a trusted advisor to senior sales executives and influencing strategic decisions without formal authority