Principal Researcher, Agentforce Platform (Flexible)

Salesforce, Inc.; Northern (KY); Ibrido; USD 188.000 - 314.000; Tempo pieno

Descrizione del lavoro

Salesforce, Inc. is seeking a Principal Researcher for the Agentforce Platform to distill complex problems into actionable insights for product, design, engineering, and customer success. You will guide strategic research across AI and data platforms, governance, and integrations.

You will lead mixed-method studies, partner with senior management, and mentor colleagues while delivering high-impact findings that shape enterprise software experiences for millions of users.

Competenze

• Advanced understanding of qualitative and quantitative research methods.
• Experience influencing product direction with actionable insights.
• Strong stakeholder management and communication skills.

Mansioni

• Lead and manage full research initiatives from planning to execution.
• Partner with cross-functional teams to inform product strategy with data-driven insights.
• Synthesize findings into narratives that drive business value.
• Mentor team members and foster collaboration across researchers.

Conoscenze

Qualitative research

Quantitative research

Project management

Storytelling

Presentation skills

Survey methodologies

MaxDiff

Conjoint analysis

Data analytics

SPSS

Formazione

University degree in research or related field

Strumenti

R

Statistical tools

Descrizione del lavoro

Salesforce, Inc. is seeking a Principal Researcher for the Agentforce Platform to distill complex problems into actionable insights for product, design, engineering, and customer success. You will guide strategic research across AI and data platforms, governance, and integrations.

You will lead mixed-method studies, partner with senior management, and mentor colleagues while delivering high-impact findings that shape enterprise software experiences for millions of users.