Principal Program Manager

Loftware; Portsmouth (NH); Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Comprehensive training

Employee development

Job summary

Loftware is seeking a Principal Program Manager to lead cross-functional value-creation programs and enterprise systems transformation. This senior IC will shape opportunities, drive strategy to execution, and partner with business and technology leaders to deliver measurable outcomes.

Reporting to the Chief of Staff, you will manage complex initiatives, establish roadmaps, governance, and reporting, while building internal PMO capabilities and ensuring alignment with corporate strategy.

Qualifications

• Bachelor’s degree in business, engineering, or related field; MBA preferred.
• 10+ years in strategy, consulting, operations, program management, or project management in software/tech.
• Proven track record leading complex, cross-functional programs and projects.
• Strong analytical, problem-solving, and decision-making skills with strategic execution.
• Excellent communication and executive presentation skills.
• Ability to influence and collaborate with senior leaders.
• Experience with enterprise systems transformation and cross-functional process redesign.

Responsibilities

• Identify and evaluate value-creation levers across revenue growth, cost optimization, operational efficiency, customer retention, and innovation.
• Lead cross-functional value creation programs, ensuring on-time, on-budget delivery and high standards.
• Drive execution of existing priorities aligned with overall strategy and stakeholder expectations.
• Translate enterprise strategy into program objectives, milestones, dependencies, and measurable outcomes.
• Lead enterprise systems transformation initiatives modernizing core business applications and data flows.
• Partner with business and technology leaders to map current and target-state landscapes and roadmaps.
• Align process, data, systems, and change workstreams for adoption and value realization.
• Strengthen PMO capabilities with tools, templates, governance, and reporting.
• Own day-to-day program management and escalate risks, dependencies, and decisions.
• Establish and track OKRs and provide concise updates linking execution to strategy.
• Maintain effective communication with executives, business units, customers, partners, and vendors.

Skills

Leadership

Program management

Strategic thinking

Stakeholder management

Communication

Analytical skills

Salesforce

ERP/CRM/CPQ knowledge

Education

Bachelor’s degree in business, engineering, or related field

MBA preferred

Tools

Salesforce

Job description

At Loftware, It's all right there - the scale, the expertise, and the opportunity to grow your career in a business-critical industry.

Job Title: Principal Program Manager

Possible locations: Portsmouth, NH, USA (Hybrid), or Reading, United Kingdom (hybrid)

Please note: Visa sponsorship is not available for this role.

The base salary ranges for this position vary by hiring location and are listed below. These ranges represent the good-faith minimum and maximum annual base salary that the organization reasonably expects to pay for this role at the time of this posting.

• United States: USD $120,000 - $160,000 per year, commensurate with experience and qualifications.
• United Kingdom: GBP £60,000 - £85,000 per year, commensurate with experience and qualifications.

About the Role

We are looking for a Principal Program Manager, to join our team, reporting to the Chief of Staff. This senior individual contributor will identify, shape, and execute value creation opportunities across Loftware, with a focus on accelerating company growth, improving operational performance, and advancing strategic initiatives that create enterprise value. The role will personally lead complex, cross-functional programs from strategy through execution, provide hands-on project management where needed, and contribute to enterprise systems transformation initiatives, M&A due diligence and integration activities. The individual will also help strengthen Loftware's internal program management capabilities through practical tools, processes, governance, and delivery standards that support high-impact work.

Responsibilities

• Identify and evaluate potential levers for value creation, including revenue growth, cost optimization, operational efficiency, customer retention, and innovation.
• Personally lead and significantly contribute to complex, cross-functional value creation programs, ensuring delivery on time, on budget, and to a high standard.
• Drive the execution of existing value creation priorities, ensuring alignment with overall strategy and stakeholder expectations.
• Translate enterprise strategy into clear program objectives, workstreams, milestones, dependencies, decision points, and measurable outcomes.
• Lead enterprise systems transformation initiatives that modernize core business applications, improve data flow across functions, reduce process complexity, and enable scalable operating models.
• Partner with business and technology leaders to assess current-state application landscapes, identify capability gaps, define target-state requirements, and translate transformation opportunities into executable roadmaps.
• Drive alignment across process, data, systems, and organizational change workstreams to ensure business application transformations deliver measurable adoption, efficiency, and value realization.
• Strengthen Loftware’s internal Program Management Office capabilities by developing and applying tools, templates, processes, governance, and best practices for project intake, planning, execution, monitoring, and reporting.
• Own day-to-day program and project management for assigned strategic initiatives, proactively resolving issues and serving as an escalation point for risks, dependencies, and decisions.
• Establish and track objectives, key results, and performance measures for assigned initiatives, providing concise, recurring updates that connect execution to corporate strategy.
• Establish and maintain effective communication and collaboration with internal and external stakeholders, including executive management, business units, customers, partners, and vendors

Experience

• Bachelor’s degree in business, engineering, or a related field. MBA or advanced degree preferred.
• 10+ years of experience in strategy, consulting, operations, program management, or project management roles, preferably in the software or technology industry.
• Proven track record of personally leading and delivering complex, cross-functional, high-value programs and projects.
• Strong analytical, problem-solving, and decision-making skills, with the ability to move between strategic framing and detailed execution.
• Excellent communication, presentation, and interpersonal skills.
• Ability to influence and collaborate with senior leaders and stakeholders across the organization.
• Proficiency in project and program management tools, methodologies, governance, and executive reporting.
• Demonstrated experience leading or supporting enterprise systems transformation, business application modernization, ERP/CRM/CPQ or similar platform initiatives, and cross-functional process redesign. Experience in Salesforce is a plus
• Strong understanding of how business applications support end-to-end operating processes, data governance, reporting, controls, user adoption, and change management in a growth-oriented software business.
• Experience in M&A due diligence and integration is a plus.
• Occasional travel may be required as needed.

Why Join Us?

• Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.
• Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
• We use the power of the global team.
• We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We Win with Inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

About Us

We make the Supply Chain work

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain, and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.

More about us: About Loftware | Global Leader in Enterprise Labeling & Packaging