Principal Product Manager - Remote for Public Sector

Nava; United States; Remote; USD 154,000 - 174,000; Full time

Benefits offered by this job

Health coverage — comprehensive

Disability, life and accidental death

Vacation, holidays, and floating days

Annual bonus

Parental leave

Wellness program

401(k) match

Flexible work

Home office setup

Learning opportunities

Development opportunities

Referral bonus

Commuter benefits

Supportive culture

Job summary

Nava is a consultancy and public benefit corporation helping government agencies modernize and deliver simple, effective digital services. The Principal Product Manager will partner with client stakeholders and cross‑functional teams to define the vision and strategy for software products that meet user needs and business goals.

You will translate user needs into requirements, shape the roadmap, define user flows, and lead the team through iterative delivery, while continuously measuring

Qualifications

• Bachelor's degree or equivalent experience.
• 8–10 years of experience, at least 3 years as a product manager.
• Experience working with cross‑disciplinary product teams to build software.
• Experience working with scrum or other agile methodologies.
• Excellent written and verbal communication skill.
• Strong bias towards action; ability to step up into team gaps and ambiguous situations to create an action plan.
• An adaptive, empathetic, collaborative, and positive mindset.

Responsibilities

• Determining user needs and business requirements through stakeholder interviews and user research, often in collaboration with designer/researchers.
• Defining the product vision, strategy, and roadmap showing how increments of working software will be delivered to achieve business goals.
• Defining user flows, system behavior, and other product specifications that enable team members to design and build working software.
• Defining quarterly or program increment goals to establish near- and mid‑term milestones for delivering working software.
• Iterating on the product vision, strategy, and roadmap as the team learns from feedback.
• Collaborating with stakeholders to understand their goals and constraints, and using this information to determine product priorities.
• Building and maintaining trust with stakeholders by continuously aligning on a shared vision and set of priorities, and demonstrating how the team is delivering on this vision.
• Coordinating across teams to implement software according to the roadmap and adapt based on learnings.
• Breaking software features down into user stories or tasks that can be worked on in a sprint.
• Collaboratively prioritizing and refining the backlog of user stories and tasks to reflect product priorities.
• Defining sprint goals; leading and contributing to sprint planning discussions that enable designers and engineers to design and build software features.
• Ensuring that user stories have clear descriptions and acceptance criteria so that design and engineering tasks can be evaluated for completeness.
• Reviewing product designs and working software to reflect the desired behavior and performance.
• Engaging with stakeholders for approval of key decisions about how software products and services will function.
• Coordinating and communicating decisions with the team and with stakeholders, using evidence gained from research and analysis.
• Ensuring stakeholders are kept up to date on software implementation progress, blockers, and risks.
• Ensuring teams with dependencies on each other’s work are coordinating and communicating to deliver features that function as expected.
• Resolving or escal…
• Defining metrics to be used to track the success of a software product or feature.
• Collaborating with other teams to obtain data needed for metrics.
• Monitoring metrics to ensure software features are performing as expected.
• Using data to inform future decisions about what software features to build or improve upon.
• Reporting metrics to stakeholders and team members verbally and in writing.
• Running data queries to obtain the most up to date information about how the product or service is performing.
• Testing behavior of software that is developed in order to validate that features are implemented as expected.
• Documenting errors or any other pertinent observations about software functionality and appearance.
• Performing checks to ensure that software is ready to be launched.
• Communicating with users about new product features
• Updating user-facing documentation about the product
• Responding to user questions about the software product or service
• Coordinating team response to production incidents that affect the operation of the software product or service
• Setting direction across their portfolio and practice
• Sharing successes and challenges with Nava colleagues so that product managers can learn from each other’s experience
• Conducting interviews and evaluating potential new hires to build Nava teams
• Helping to onboard new team members to Nava’s product practice
• Coaching and mentoring other product managers
• Improving and sustaining Nava’s product management operations
• Operating as a Product Management subject matter expert fluidly and with influence across all core practice skills, with deep experience in a key portfolio specialty
• Business development: acting as business development leads for their program and portfolio
• Business development: acting as a Product Management subject matter expert on proposals for new software development contracts, including participating in market research sessions, proposal writing, and oral interviews
• Actively mentoring and coaching cross‑functional teammates across their program and portfolio, help them grow their skill sets, and contributing that knowledge back to Nava at large

Job description

Nava is a consultancy and public benefit corporation helping government agencies modernize and deliver simple, effective digital services. The Principal Product Manager will partner with client stakeholders and cross‑functional teams to define the vision and strategy for software products that meet user needs and business goals.

You will translate user needs into requirements, shape the roadmap, define user flows, and lead the team through iterative delivery, while continuously measuring