Principal Product Manager, Medicare Advantage

twinhealth; United States; Remote; USD 205,000 - 235,000; Full time

Benefits offered by this job

Equity participation

Unlimited vacation

401(k)

Parental leave

Health, dental, vision

Job summary

You will lead cross-functional teams—Member Experience, Clinical, Operations, Engineering, Design—to ensure scalable, data-driven product decisions that improve member outcomes while balancing care model constraints. This role requires deep Medicare awareness and collaboration with clinical leadership.

Qualifications

• 7+ years in product management delivering end-to-end journeys.
• Able to bridge multiple teams and organizational boundaries.
• Data-driven with measurable outcome focus.
• Healthcare or Medicare Advantage experience a plus.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Define and own product strategy, roadmap, and end-to-end journey for MA members.
• Direct MA-specific product experiences and extend existing capabilities.
• Lead cross-functional coordination across Member Experience, Clinical, Operations, Engineering, Design, and more.
• Develop deep understanding of Medicare members' needs and translate into product strategy.
• Partner with Clinical and Operations to design scalable workflows that balance member experience with care model.
• Identify friction across the journey and drive cross-team resolution.
• Define success metrics and iterate based on results across activation, engagement, and outcomes.

Skills

End-to-end PM

Cross-functional leadership

Data-driven decisions

Healthcare product exp

Medicare MA knowledge

Job description

Role overview

This position leads the end-to-end product experience for Medicare Advantage members within a digital metabolic health platform. The role owns strategy, roadmap, and delivery across the full MA member journey, from enrollment and onboarding through daily engagement, clinical care, and long-term outcomes. It is a remote opportunity based in the United States, with no visa sponsorship available.

Responsibilities

• Define and own the product strategy, roadmap, and end-to-end journey for Medicare Advantage members, spanning enrollment, onboarding, ongoing engagement, care delivery, and outcomes.
• Directly deliver MA-specific product experiences while identifying where existing capabilities should be adapted or extended.
• Serve as the cross-functional product lead, coordinating dependencies across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other product teams.
• Build deep insight into the Medicare population, including needs, behaviors, technology comfort, accessibility considerations, and engagement barriers, and translate those into product strategy.
• Partner with Clinical and Operations leaders to design scalable workflows that balance member experience with the underlying care model.
• Identify friction across the full journey, assign ownership across teams, and drive resolution even when work spans multiple product areas.
• Define success metrics across activation, engagement, experience, retention, and clinical outcomes, and iterate continuously based on results.

Requirements

• Seven or more years of product management experience with measurable impact on complex products or end-to-end customer journeys.
• Ability to operate across organizational and product boundaries, identifying gaps and coordinating a coherent experience across multiple teams.
• Consumer product mindset with strong empathy for members and demonstrated ability to simplify complex experiences for diverse populations.
• Data-driven approach to defining meaningful success metrics and prioritizing investments using both quantitative and qualitative input.
• Healthcare product experience is welcome; direct Medicare Advantage experience is a plus but not required.
• Must be authorized to work in the United States without sponsorship.

Benefits and work setup

• Annual compensation in the range of $205,000 to $235,000 USD.
• Remote-first environment with a global team.
• Equity participation, unlimited vacation with manager approval, and a 401(k) retirement savings plan.
• Sixteen weeks of fully paid parental leave for delivering parents and eight weeks for non-delivering parents.
• Employer-sponsored health, dental, and vision coverage, with HSA and FSA options, and family coverage at 80%.