Principal Product Manager, Email & Integrations

Wwshemi; Northern (KY); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health care insurance

401(k) retirement account

Paid sick time

Paid personal time off

Paid parental leave

Job summary

Twilio is hiring a Principal Product Manager to own email data plane integrations and lead the strategy for cross-channel and partner integrations. You will work with internal and external partners to transform ambiguity into scalable systems, protecting revenue and enabling future growth.

In this remote-first role, you will collaborate with global teams and drive an ambitious product roadmap from concept through launch, balancing customer needs with business impact in a fast-moving environment.

Qualifications

• 10+ years experience in product management, with 5+ years in the email domain.
• Proven ability to work backwards from customer needs.
• Strong understanding of how B2B and large enterprises operate.
• Strong understanding of Amazon Web Services Cloud services. Understanding of Microsoft Azure Cloud services is also strongly desired.
• Experience in APIs or platform products, including designing for reliability, scale, and developer usability.
• Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives

Responsibilities

• Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise.
• Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements
• Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity
• Make synthesized recommendations on priorities by opportunity and timing
• Partner with GTM stakeholders to ensure successful and measurable delivery of commitments
• Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
• Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment
• Collaborate with adjacent product managers

Skills

Email product strategy

Cross-functional leadership

Roadmapping

B2B enterprise

Stakeholder management

Tools

AWS Cloud

Azure Cloud

APIs

Remote tools

Job description

Twilio is hiring a Principal Product Manager to own email data plane integrations and lead the strategy for cross-channel and partner integrations. You will work with internal and external partners to transform ambiguity into scalable systems, protecting revenue and enabling future growth.

In this remote-first role, you will collaborate with global teams and drive an ambitious product roadmap from concept through launch, balancing customer needs with business impact in a fast-moving environment.