Principal Product Manager, Billing Platform (SaaS)

Duck Creek Technologies; Boston (MA); On-site; USD 172,000 - 246,000; Full time

Benefits offered by this job

Flexible work environment

401(k) retirement plan with match

Health insurance

Job summary

Duck Creek Technologies is seeking a Principal Product Manager for Billing to define and evolve the product strategy across invoicing, payments, and collections. You will own the billing roadmap, translate insurer billing practices and regulatory requirements into scalable capabilities, and collaborate with engineering, data, and finance teams to deliver measurable business outcomes.

The role emphasizes governance, automation, and AI-enabled opportunities, while maintaining transparency and

Qualifications

• Experience designing, building, or integrating billing workflows and platforms.
• Strong understanding of P&C billing operations and compliance considerations.
• Ability to translate customer needs and regulatory constraints into governed product decisions.

Responsibilities

• Define and own the product strategy and roadmap for the billing domain, including invoicing, payments, and collections.
• Lead the product lifecycle from discovery to execution with cross-functional partners.
• Ensure workflows are auditable, compliant, and scalable within the platform.

Skills

Product management

Billing domain knowledge

Cross-functional leadership

Agile delivery

Stakeholder communication

Analytical thinking

Decision-making

Education

Bachelor’s or Master’s degree

Job description

Duck Creek Technologies is seeking a Principal Product Manager for Billing to define and evolve the product strategy across invoicing, payments, and collections. You will own the billing roadmap, translate insurer billing practices and regulatory requirements into scalable capabilities, and collaborate with engineering, data, and finance teams to deliver measurable business outcomes.

The role emphasizes governance, automation, and AI-enabled opportunities, while maintaining transparency and