Principal Product Manager [AQ-18786]

Aquent; Austin (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental plan

Retirement match

Aquent Gymnasium training

Job summary

Aquent is partnering with a mission-driven organization to pioneer senior care solutions. We are seeking a product leader who will shape the B2B product strategy, drive ROI and retention, and collaborate with engineering, design, and marketing to deliver data-informed experiences that scale.

You will translate customer insights into meaningful outcomes, influence senior leadership, and push for innovation in a fast-moving, mission-driven environment focused on improving families’ experiences

Qualifications

• 10+ years of progressive product management experience, including senior-level roles.
• Proven ability to define vision, strategy, and roadmaps for digital customer experiences at scale.
• Demonstrated skill translating customer insights into measurable outcomes.
• Strong analytics, experimentation, and customer research to guide decisions.

Responsibilities

• Define and validate the agency strategy aligned with growth and mission goals.
• Differentiate customer tools to drive ROI, retention, and satisfaction.
• Lead with innovation by tracking trends, data insights, and technology shifts.
• Translate vision into actionable roadmaps with prioritized initiatives.
• Collaborate with engineering, design, and marketing to deliver data-informed experiences at scale.
• Measure success with KPIs tied to growth, engagement, and customer satisfaction.
• Partner with senior leadership to ensure alignment and impact across the organization.
• Advocate for empathy, insight, and impact in every decision.

Skills

Product leadership

Strategy

Roadmapping

Data analytics

Cross-functional leadership

Customer research

SQL

A/B testing

Tools

SQL

A/B testing

Job description

Aquent is partnering with a pioneering, mission-driven organization that is revolutionizing the senior care journey. This innovative company is at a pivotal moment, transforming from a traditional referral network into a dynamic, full-service platform. This evolution empowers families and profoundly improves lives by connecting them with trusted care solutions, making a real difference in a critical sector.

This is an exceptional opportunity to step into a leadership role where your vision will directly shape the future of how care agencies operate and thrive. As a product leader, you will be at the forefront, driving the B2B product strategy and transforming offerings into an indispensable growth partner for agency partners. You’ll blend deep customer empathy with a data-driven mindset, translating insights into tangible outcomes that matter, and ultimately contributing to a more seamless and supportive experience for families seeking care for their loved ones. You will lead the charge in defining and executing a product strategy that not only differentiates customer tools but also drives significant customer ROI, retention, and satisfaction. Your work will directly influence the growth trajectory of the business, fostering innovation and ensuring that solutions remain at the cutting edge of technology and market trends. This role is about creating lasting value, empowering partners, and enhancing the lives of countless families.

What You’ll Deliver

• Define and validate the agency strategy for the business, ensuring alignment with company growth and mission goals.
• Identify opportunities to differentiate customer tools, drive customer ROI, and achieve high customer retention and satisfaction.
• Champion innovation by staying ahead of consumer trends, technology, and data insights that shape product direction.
• Translate strategic vision into actionable roadmaps, prioritizing initiatives that deliver meaningful business and customer outcomes.
• Partner closely with engineering, design, and marketing teams to deliver high-quality, data-informed customer experiences at scale.
• Measure success through key performance indicators tied to growth, engagement, conversion, and customer satisfaction.
• Collaborate with senior leadership across the organization to ensure alignment, clarity, and shared ownership of results.
• Act as the voice of the agency across the business, advocating for empathy, insight, and impact in every decision.

Who You Are

You are a strategic leader with a proven record of building and scaling high-impact customer products that drive measurable business results. You are energized by solving challenging problems and thrive in mission-driven environments where your work makes a real difference. You have a demonstrated ability to lead teams, inspire innovation, and deliver tangible growth through bold product vision and flawless execution.

Essential Qualifications

• 10+ years of progressive product management experience, with at least 3+ years in a senior, staff, or principal level product role driving impactful product experiences for customers or partners at scale.
• Proven success defining product vision, strategy, and roadmap for high-growth, digital customer experiences.
• Demonstrated ability to translate customer insight and data into impactful product outcomes that move key business metrics.
• Deep experience leveraging analytics, experimentation, and customer research to guide product decisions and measure impact.
• Strong track record of delivering business results through collaboration, influence, and disciplined execution.
• Exceptional communication and storytelling skills, with the ability to inspire teams and stakeholders around a shared vision.

Desired Qualifications

• Experience in 2-sided marketplaces, health tech, or mission-driven organizations.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.