Principal Product Manager

Intuit; New York (NY); On-site; USD 148,000 - 275,000; Full time

Job summary

Intuit is looking for a Principal Product Manager to lead the transformation of the QuickBooks web platform. This role focuses on AI-driven strategies to enhance customer experiences and drive conversions. The ideal candidate will have over 10 years of product management experience, particularly with AI integrations, and will exhibit strong communication and leadership skills.

Qualifications

• 10+ years of experience as a Product Manager.
• Proven success in creating innovative products.
• Strong knowledge of AI/ML and customer needs.

Responsibilities

• Lead the strategy for AI-powered guided journeys.
• Design personalized search experiences.
• Collaborate with cross-functional teams.

Skills

Product Management

AI/ML Personalization

Web Design Patterns

Cross-Functional Project Management

Customer Engagement

Communication Skills

Entrepreneurial Mindset

Education

Undergraduate degree in Computer Science

MBA or MS (preferred but not required)

Job description

Join to apply for the Principal Product Manager role at Intuit

Join to apply for the Principal Product Manager role at Intuit

Overview

The QBO Web - Traffic to Start team is chartered to transform QuickBooks.com into an AI-powered expert platform, positioning the brand for future growth. As a Principal Product Manager on this team, you will play a pivotal role in shaping the future of the QuickBooks web platform with a focus on nurturing visitors and driving confidence to purchase.

Overview

The QBO Web - Traffic to Start team is chartered to transform QuickBooks.com into an AI-powered expert platform, positioning the brand for future growth. As a Principal Product Manager on this team, you will play a pivotal role in shaping the future of the QuickBooks web platform with a focus on nurturing visitors and driving confidence to purchase.

What you'll bring

• 10+ years of experience designing and delivering world-class web platforms as a Product Manager, with a focus on AI and platform-centric experiences.
• Proven success in creating innovative products that deliver extraordinary outcomes, particularly in complex technical environments.
• Strong working knowledge of AI/ML personalization and a deep understanding of machine learning orchestration systems to drive user engagement.
• Strong working knowledge of design systems and web design patterns, with the ability to translate these into highly configurable, personalized experiences.
• Demonstrated ability to operationalize product plans and communicate results effectively to stakeholders at all levels.
• Undergraduate degree in Computer Science, Electrical Engineering, Math, Business, or a related discipline; MBA or MS preferred but not required.
• Experience managing large, cross-functional projects across the entire product lifecycle, involving multiple teams and departments.
• A deep understanding of customer needs and the ability to leverage technology to deliver innovative solutions.
• Strong communication skills, with an ability to present complex ideas clearly to senior leadership and cross-functional teams.
• Entrepreneurial mindset, comfortable working in a fast-paced, ambiguous environment.
  
  

How you will lead

• Lead the strategy and execution of try-before-you-buy and/or AI-powered guided journeys that move low- to mid-intent prospects toward conversion
• Design and scale a personalized AI-powered search experience and unifying pre- and post-auth behaviors to inform dynamic visitor profiles
• Coach junior members of the team in the areas of onboarding and mobile web strategies
• Champion the creation of key capabilities and systems to support experiences, site performance, and instrumentation
• Collaborate effectively in a highly matrixed org with design, engineering, web ops, go-to-market tech teams, and marketing teams
• Define and measure KPIs, using data analysis to optimize customer journeys, and report out on business performance
• Leverage tools like FullStory and Adobe Analytics to inform design and drive customer engagement
• Optimize operational models (process, people, structure, partnerships) to support agile, data-driven decision-making and drive business outcomes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Software Development

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