Principal Product Manager

Flex; Florida; Remote; USD 170,000 - 210,000; Full time

Job summary

Flex is seeking a Principal Product Manager to own a core product area within its platform. You will partner with a lean engineering team to translate complex operational challenges into scalable solutions, balancing speed with long-term platform health.

The role is open to USA remote work, with EST hours and travel to offices as needed. Applicants must be authorized to work in the United States on a full-time basis; visa sponsorship is not available at this time.

Qualifications

• 10+ years of product management experience at scale.
• Strong understanding of 2-sided marketplace operations and gig worker platforms.
• Proven ability to translate complex problems into actionable specs using data-driven insights.
• Experience working with service-oriented architectures, APIs, and data-driven systems.

Responsibilities

• Define and drive the roadmap for your product area, aligning with growth goals.
• Collaborate with a senior engineering team to translate requirements into clear specs.
• Build tight feedback loops with operations and support to reduce friction and churn.
• Define metrics and drive data-driven iteration to improve product performance.
• Communicate strategy and progress clearly to leadership for alignment.

Skills

Product management

Marketplace operations

Data-driven insights

APIs & SOA

Leadership & influence

Education

Bachelor’s degree in Business or Engineering

Job description

Role Overview

Flex is transforming the traditional, fragmented $90B+ moving, storage, and last-mile delivery industry into a seamless, technology-driven experience. As Principal Product Manager, you will own a core product area within Flex's platform, partnering closely with a lean, senior engineering team to translate complex operational challenges into scalable product solutions. You'll bring structure and rigor to a high-ambiguity space, balancing speed with long-term platform health.

This role is open to USA remote, with need-based travel to our offices. Regardless of location, you’ll be expected to work EST hours. Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship at this time.

Core Responsibilities

• Product Roadmap: Define and drive the roadmap for your product area, aligning it with company-wide growth goals.
• Cross-Functional Partnership: Work day-to-day with a senior engineering team to translate business and operational requirements into clear technical specs, balancing speed with long-term architectural health.
• Operational Feedback Loops: Build tight feedback loops with operations and support teams to identify friction points and prioritize fixes that improve reliability and reduce churn.
• Data-Driven Iteration: Define and track the metrics that matter for your product area, and drive a roadmap grounded in those numbers, not intuition.
• Executive Communication: Clearly communicate product strategy, tradeoffs, and progress to leadership, ensuring alignment across a fast-moving organization.

Key Requirements

• Deep Product Expertise: 10+ years of product management experience which must include a track record of owning and growing a product at scale.
• Industry & Domain Knowledge: Strong understanding of 2-sided marketplace operations, gig worker platforms, e-commerce online to offline workflows, and the technology stacks that power them.
• Strategic & Analytical Intelligence: Proven ability to translate complex business problems into actionable product specifications using data-driven insights. Strong track record of utilizing deep analytical intelligence to track product performance, and rapidly iterating to optimize the products. Familiarity with user behavior analytics tools is required.
• Technical Acumen: Experience working with engineering teams on service-oriented architectures, APIs, and data-driven systems without necessarily being a coder.
• People Intelligence & Influence: Exceptional ability to lead by influence within the organization.
• Education: A Bachelor’s degree in Business, Engineering, or a related field; a Master’s degree or MBA is a bonus.