Principal Product Manager

Flex; Florida; Remote; USD 180,000 - 240,000; Full time

Job summary

Flex is seeking a Principal Product Manager to own a core product area within its platform, partnering closely with a lean, senior engineering team to translate complex operational challenges into scalable product solutions. You'll bring structure and rigor to a high-ambiguity space, balancing speed with long-term platform health.

This role is open to USA remote, with need-based travel to our offices. Regardless of location, you’ll be expected to work EST hours and be authorized to work in the

Qualifications

• 10+ years of product management experience owning and growing a product at scale.
• Strong understanding of 2-sided marketplace operations, gig worker platforms, e-commerce workflows, and powering tech stacks.
• Proven ability to translate complex business problems into actionable product specs using data-driven insights, with familiarity in user behavior analytics tools.
• Experience collaborating with engineering on service-oriented architectures, APIs, and data-driven systems.
• Exceptional ability to lead by influence and communicate product strategy to leadership.

Responsibilities

• Define and drive the roadmap for your product area across the platform.
• Collaborate daily with a senior engineering team to translate requirements into clear technical specs.
• Build tight feedback loops with operations and support to identify friction points and reduce churn.
• Define and track metrics that matter and base roadmap decisions on data.
• Clearly communicate product strategy, tradeoffs, and progress to leadership.

Skills

Product management

Marketplace operations

Data analysis

Analytics tools

APIs & architectures

Leadership by influence

Executive communication

Education

Bachelor’s degree in Business, Engineering, or related field

MBA

Tools

User analytics tools

APIs

Job description

Flex is transforming the traditional, fragmented $90B+ moving, storage, and last-mile delivery industry into a seamless, technology-driven experience. As Principal Product Manager, you will own a core product area within Flex's platform, partnering closely with a lean, senior engineering team to translate complex operational challenges into scalable product solutions. You'll bring structure and rigor to a high-ambiguity space, balancing speed with long-term platform health.

This role is open to USA remote, with need-based travel to our offices. Regardless of location, you’ll be expected to work EST hours. Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship at this time.

Core Responsibilities

• Product Roadmap: Define and drive the roadmap for your product area, aligning it with company-wide growth goals.
• Cross-Functional Partnership: Work day-to-day with a senior engineering team to translate business and operational requirements into clear technical specs, balancing speed with long-term architectural health.
• Operational Feedback Loops: Build tight feedback loops with operations and support teams to identify friction points and prioritize fixes that improve reliability and reduce churn.
• Data-Driven Iteration: Define and track the metrics that matter for your product area, and drive a roadmap grounded in those numbers, not intuition.
• Executive Communication: Clearly communicate product strategy, tradeoffs, and progress to leadership, ensuring alignment across a fast-moving organization.

Key Requirements

• Deep Product Expertise: 10+ years of product management experience which must include a track record of owning and growing a product at scale.
• Industry & Domain Knowledge: Strong understanding of 2-sided marketplace operations, gig worker platforms, e-commerce online to offline workflows, and the technology stacks that power them.
• Strategic & Analytical Intelligence: Proven ability to translate complex business problems into actionable product specifications using data-driven insights. Strong track record of utilizing deep analytical intelligence to track product performance, and rapidly iterating to optimize the products. Familiarity with user behavior analytics tools is required.
• Technical Acumen: Experience working with engineering teams on service-oriented architectures, APIs, and data-driven systems without necessarily being a coder.
• People Intelligence & Influence: Exceptional ability to lead by influence within the organization.
• Education: A Bachelor’s degree in Business, Engineering, or a related field; a Master’s degree or MBA is a bonus.