Principal Product Leader, AI-Driven Quality Excellence

Amazon; Seattle (WA); On-site; USD 180,000 - 243,000; Full time

Job summary

Amazon in Seattle is seeking a Principal Product Manager, Technical for Product Quality Excellence to define and own the multi-year north star vision for preventing product quality complaints at worldwide scale. This role requires framing the problem space, building mechanisms for action, and guiding AI-powered detection and remediation initiatives.

You will partner with senior engineers and leaders to align signals and systems, craft strategic narratives, and measure progress with KPIs, MBRs

Qualifications

• Bachelor's degree.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience technical product management.

Responsibilities

• Own the 3 to 5 year product vision and roadmap for product quality excellence.
• Develop recognized expertise in the drivers of product quality complaints through direct engagement with senior decision makers, and own the framework classifying quality risk signals so the right intervention reaches the right product at the right time with accurate fault attribution.

Skills

Roadmap strategy

Product management

Feature delivery

Technical product management

Education

Bachelor's degree

Job description

Amazon in Seattle is seeking a Principal Product Manager, Technical for Product Quality Excellence to define and own the multi-year north star vision for preventing product quality complaints at worldwide scale. This role requires framing the problem space, building mechanisms for action, and guiding AI-powered detection and remediation initiatives.

You will partner with senior engineers and leaders to align signals and systems, craft strategic narratives, and measure progress with KPIs, MBRs