Principal Product Developer, Population Health Strategy

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 108,000 - 173,000; Full time

Benefits offered by this job

Annual Incentive Bonus

401(k) with employer match

Paid Time Off (PTO)

Health benefits and wellness programs

Job summary

Blue Cross and Blue Shield of North Carolina is seeking a Principal Product Developer to lead and support population health strategy initiatives. You will plan, design, develop and implement large complex programs for the Healthcare Division, driving improvements in population health, reducing costs, and enhancing customer experience.

You’ll be a thought leader for population health strategies and program ideation.

Qualifications

• Bachelor’s degree in related field or 10+ years of experience in related field in lieu of degree.
• Experience shaping population health programs, strategy design and program management.
• Ability to develop business cases, strategy concepts and business requirements.
• Proven track record in cross-functional leadership and vendor management.

Responsibilities

• Gather input from across the enterprise to identify opportunities and develop strategic design of healthcare solutions.
• Ensure alignment of solutions across business areas and the enterprise.
• Develop business cases, strategy concept designs and business requirements.
• Incorporate evaluation planning into the overall strategy.
• Establish performance metrics and goals for programs across process, outcomes and financial measures.
• Lead cross-functional development team and coordinate interdepartmental functions.
• Gain approval and buy-in from stakeholders and manage changes within milestones.
• Ensure programs meet regulatory and NCQA Population Health Management standards.

Skills

Business Strategies

Digital Transformation

Innovation

Integrated Strategies

Market Development

Market Strategy

New Market Growth

Product Innovations

Strategic Planning

Strategy Plan

Education

Bachelor’s degree in related field

10+ years of experience in related field (in lieu of degree)

Job description

Job Description

We are hiring a Principal Product Developer to join and support our Population Health Strategy Organization. This individual will plan, design, develop and implement large complex programs and services for the Healthcare Division that drive improvements in population health, reductions in medical and/or administrative expenses, improve customer experience and enhance our competitive advantage. You’ll also serve as a thought leader for population health strategies and program ideation.

What You’ll Do

• Gather input from across the enterprise, division, community, members and through competitive intelligence to identify opportunities, assess needs and develop strategic design of healthcare solutions.
• Ensure alignment of solutions across business areas and the enterprise.
• Develop business cases, strategy concept designs and business requirements.
• Incorporate evaluation planning into the overall strategy.
• Establish performance metrics and goals for programs, including process measures, outcomes measures and financial measures.
• Ensure program is designed in such a way that these metrics can be collected and monitored.
• Lead cross-functional development team and coordinate interdepartmental functions in order to minimize delays.
• Gain approval and buy-in from stakeholders.
• Own and make needed decisions for the successful resolution of all issues, problems and changes within the program that do not alter or defer significantly from the agreed upon milestones and major deliverables.
• Ensure that programs meet appropriate regulatory and NCQA Population Health Management accreditation standards.
• Develop processes and provide documentation to demonstrate compliance with NCQA standards.
• Identify, analyze and understand target audiences and their specific program needs.
• Develop and deploy marketing strategy to increase member engagement in population health programs.
• Develop budget impacts and secure all stakeholder approvals.
• Facilitate successful transition of programs and projects to operational owners for ongoing management.
• Lead vendor identification, evaluation, selection and contract negotiations for new vendor relationships.
• Develop and maintain collaborative working relationships with key stakeholders in order to identify opportunities for strategic alignment and partnerships.
• Champion concepts that will enhance efficiencies, improve processes and maximize customer engagement.
• Serve as a subject matter expert to the organization regarding programmatic opportunities and tactics to improve health and impact affordability.

What You Bring

• Bachelor’s degree in related field
• In lieu of degree, 10+ years of experience in related field

Bonus Points (Preferred Qualifications)

• At least 7 years of healthcare industry experience (i.e., health insurance, hospitals, public health or pharmaceutical) in healthcare program development, delivery or management.
• Advanced degree preferred.
• At least two years of cross‑functional project and/or program management or development experience.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance.

$107,901.00 - $172,642.00

Skills

• Business Strategies
• Digital Transformation
• Innovation
• Integrated Strategies
• Market Development
• Market Strategy
• New Market Growth
• Product Innovations
• Strategic Planning
• Strategy Plan

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care - in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

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Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at [e-mail].

Hybrid Flex

Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.