Senior Application System Analyst

Blue Cross and Blue Shield of North Carolina; North Carolina; Hybrid; USD 98,000 - 157,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k match

Parental leave

Tuition reimbursement

Work-life balance initiatives

Job summary

Blue Cross NC seeks an experienced IT Business Analyst to elicit and translate business needs into precise system requirements and designs. You will collaborate with analysts, developers, and SMEs to ensure traceability from business objectives to deployed solutions.

The role emphasizes mentoring, guiding complex initiatives, and delivering clear functional designs for healthcare IT projects with Hybrid Flex work options from the Durham area.

Qualifications

• Bachelor's degree in a related field or higher.
• 5+ years of experience in requirements analysis or business analysis.
• Experience with healthcare domain is a plus.

Responsibilities

• Elicit, prioritize, and convert business requirements into system requirements and designs.
• Develop functional designs for new or enhanced systems and app interfaces.
• Provide guidance to teammates and coordinate work on large initiatives.
• Maintain traceability from business needs through design and deployment.

Skills

Requirements analysis

Business analysis

Systems design

Stakeholder collaboration

Mentoring

Education

Bachelor's degree

Tools

SQL/Database concepts

Data modeling

Job description

Job Description Responsible for the elicitation, prioritization, and conversion of business/functional requirements to system requirements, as well as provision of analysis for applications in production (large and/or more complex initiatives). Responsible for the development of functional designs for new, customized, or enhanced systems. The ultimate outcome of this role is the production of clear, timely, precise and accurate technical designs that are traceable to documented business/functional requirements and guide the successful design, development and deployment of IT Solutions.

What You’ll Do

Analyze complex business needs, system requirements, data challenges, and end-to-end business and technical workflows. Evaluate and prioritize business and functional requirements, identifying underlying business needs and translating them into clear system-level solutions. Develop functional designs and specifications for new, customized, or enhanced systems, including application interfaces and workflows. Identify system impacts, gaps, risks, dependencies, and operational considerations associated with proposed solutions. Partner with business analysts, developers, designers, subject matter experts, and other technical teams to define solutions and evaluate technical tradeoffs. Recommend system changes, enhancements, or retirements based on business requirements and existing system functionality. Maintain traceability from business requirements through design, development, and implementation to ensure solutions meet intended business objectives. Provide guidance and mentorship to less experienced team members and coordinate work across larger or more complex initiatives.

What You Bring

Bachelor's degree or advanced degree (where required) 5+ years of experience in related field. In lieu of degree, 7+ years of experience in related field. Bonus Points Experience with the healthcare industry and concepts is a plus Comfortability with database queries and database concepts.

What You’ll Get

The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution.

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $98,092.00 - $156,947.00.

Skills

Application Development, Business Requirements Analysis, Design, Mentoring Staff, Requirements Analysis, Requirements Gathering, Solutions Development, Systems Analysis, Systems Engineering, Technical Designs.

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We're committed to better health and better health care - in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well‑being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award‑winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at [e-mail].

Hybrid Flex Company

Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.