Principal Product Designer, Transit Operations Lead

Remix; New York (NY); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Parental leave

Wellness benefits

PTO 20 days

Job summary

Via is a global leader in smart transportation, transforming how cities operate and how riders are served. We’re seeking a Principal Product Designer to shape the Transit Operations platform, guiding complex workflows used by dispatchers and operators daily.

This senior individual contributor role requires exceptional product judgment and systems thinking, delivering production-ready experiences in partnership with Product, Engineering, and leadership.

Qualifications

• Experience designing and shipping complex digital products and platforms.
• Ability to navigate ambiguity and lead end-to-end initiatives.
• High bar for craft and product quality; attention to interactions and details.
• Strong communication and storytelling to align senior stakeholders.
• Autonomy with ownership and proactive pathfinding.

Responsibilities

• Lead design for complex and strategic areas across Transit Operations.
• Transform workflows into clear, intuitive experiences.
• Partner with Product and Engineering to frame problems and tradeoffs.
• Understand users and their needs; design accordingly.
• Use research, data, testing, and feedback to validate decisions.
• Identify opportunities and bring clarity to ambiguous problems.
• Raise quality bar and influence shared design patterns.
• Shape the future of product design at Via, exploring AI.

Skills

Complex platforms

Ambiguity navigation

Product craftsmanship

Storytelling

Autonomy

Collaboration

Creative mindset

Mission alignment

Job description

Via is a global leader in smart transportation, transforming how cities operate and how riders are served. We’re seeking a Principal Product Designer to shape the Transit Operations platform, guiding complex workflows used by dispatchers and operators daily.

This senior individual contributor role requires exceptional product judgment and systems thinking, delivering production-ready experiences in partnership with Product, Engineering, and leadership.