Principal Product Designer, AI & Innovation Leader

FinTech Collective, LLC; Mountain View (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Gen's AI & Innovation team is building the next generation of consumer experiences powered by AI. The Principal Product Designer will be a senior design leader across Norton Neo and other browser-based experiences, owning end-to-end initiatives and elevating design quality across the portfolio.

You will partner with product, engineering, research, marketing and other leaders to shape patterns, ship polished experiences, and foster fast learning while maintaining Gen's design system.

Qualifications

• 7+ years of experience in product/UX design for consumer web or software.
• Experience with browsers, AI-powered, or agentic experiences is a strong plus.
• Bachelor's degree in Design, HCI, or related field; equivalent practical experience.

Responsibilities

• Lead end-to-end product design for high-impact initiatives across the AI & Innovation portfolio, from framing and concept through launch, learning, and iteration; take direct ownership when the work calls for it.
• Design intuitive, trustworthy experiences for AI-powered browsers, agentic apps, and other emerging products, including navigation, agent behavior, conversational flows, onboarding, and the moments when AI takes action on a user's behalf.
• Shape reusable product patterns, principles, and a shared design language across the AI & Innovation portfolio so learning from one product accelerates the next.
• Bring clarity to ambiguous problems through strong framing, low-fidelity concepts, prototypes, and experiments that create shared understanding and enable fast learning.
• Partner with product, engineering, research, and business stakeholders to turn complex opportunities into clear, polished, production-ready experiences.
• Collaborate with marketing, customer experience, and other partners on launch experiences and customer-facing touchpoints across the portfolio.
• Use AI-assisted design tools, generative prototyping, and emerging workflows to increase design velocity, explore more possibilities, and help the team learn faster.
• Maintain consistency with Gen's design system while evolving patterns for browser, agentic, and AI-first interactions across multiple surfaces.
• Use research, usability testing, product data, and direct customer insight to validate decisions and improve experiences for diverse consumer audiences.
• Set a high bar for design quality; clearly communicate rationale, tradeoffs, and decisions; and give thoughtful feedback that helps other designers and partners do their best work.

Skills

Product design

Figma

AI design tools

Design systems

Cross-functional collaboration

User research

Prototyping

Communication

Portfolio

Education

Bachelor's degree in Design, HCI, or related field

Tools

Figma

Prototyping tools

Job description

Gen's AI & Innovation team is building the next generation of consumer experiences powered by AI. The Principal Product Designer will be a senior design leader across Norton Neo and other browser-based experiences, owning end-to-end initiatives and elevating design quality across the portfolio.

You will partner with product, engineering, research, marketing and other leaders to shape patterns, ship polished experiences, and foster fast learning while maintaining Gen's design system.