Principal Product Designer

Freecharge; United States; Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a passionate product designer to join their dynamic design team. In this role, you will focus on enhancing customer experiences through impactful research and collaboration with cross-functional partners. Your creativity and attention to detail will help craft user-centered product features that simplify banking for everyone. If you're curious, honest, and eager to improve daily, this is the perfect opportunity to make a meaningful impact in a supportive environment.

Qualifications

• Experience in managing cross-functional teams and conducting impactful research.
• Strong ability to create intuitive and visually appealing user interfaces.

Responsibilities

• Gather and prioritize questions from various teams to guide research.
• Collaborate with cross-functional teams to define problems and goals.

Skills

Qualitative and quantitative data collection

Project management

Story-telling skills

User interface design

Problem-solving skills

Collaboration with stakeholders

Job description

Axis Digital (Freecharge) is hiring a product designer to join & strengthen the design team. This team is focused on optimizing and improving overall customer experience by understanding the why of team workflows and the processes involved. As a product designer, you are embedded in a product vertical alongside a team of designers, PMs, engineers, and other cross-functional partners. In addition to conducting many different types of practical and impactful research, you are also passionate about helping to build and maintain the strong user-centered culture at the company.

You’ll help us deliver experiences that align with our mission: make banking simpler and accessible to everyone.

We look for people who are honest, curious, and work to be a little better every single day. If this is you, why not say BAZINGAAA :P

GOALS

• Gather and prioritize key questions from product, design, engineering, and product marketing teams.
• Plan and conduct practical, impactful research throughout the entire product cycle, to answer the questions posed above.
• Collaborate with designers, product managers, engineers, analysts, and content strategists to define problems & goals; map user flows, prototype interactions, and launch new products and services.
• Design product concepts that balance vision, craft, speed, and business needs.
• Craft every detail of new product features, from idea to UX to pixel-perfect execution.

SKILLS

• Hands-on with qualitative and quantitative data collection and analysis.
• Experience managing projects involving cross-functional teams.
• Strong story-telling skills and an ability to frame insights into compelling narratives.
• Create clear, intuitive, and visually appealing human interfaces.
• You can untangle vague conceptual problems and have a sharp intuition for the most accessible mental models and flows, so users can immediately start gaining value out of the product.
• You’re a good listener who collaborates well with different stakeholders. You observe and internalize all inputs and feedback to help you reach an optimal decision.
• Willingness to roll up your sleeves and perform a wide variety of research-related tasks, including recruiting participants.