Principal Product Designer

Palo Alto Networks; San Francisco (CA); Vor Ort; USD 141.000 - 228.000; Vollzeit

Benefits dieser Stelle

Restricted stock units

Bonus

Zusammenfassung

Console is building an AI-native platform for enterprise service management. We are seeking a Principal Product Designer to own end-to-end design for features across discovery, research, wireframes, and UI, collaborating with product and engineering to shape the roadmap.

You will mentor designers, help evolve the design system and principles, and work onsite in San Francisco. A strong IA/UX portfolio and 5+ years in B2B SaaS are required, with a challenger mindset.

Qualifikationen

• 5+ years of B2B SaaS product design experience.
• High craft with strong information architecture (IA) and UX thinking.
• Experience across the full product lifecycle, from ambiguous requests to shipped design.
• Strong collaboration and communication across functions.
• Challenger mindset that questions assumptions and inspires innovation.

Aufgaben

• Translate ambiguous customer requests into product requirements and designs.
• Drive the full design process across discovery and delivery, including user research, product flows, wireframes, and UI design.
• Design core workflows and interfaces to configure, monitor, and trust AI agents.
• Partner with product and engineering to shape product direction and contribute to roadmap planning.
• Help establish and evolve Console’s design system and design principles.
• Collaborate with and mentor other designers as the team grows.

Kenntnisse

B2B SaaS

IA & UX thinking

Full lifecycle

Collaboration

Challenger mindset

Jobbeschreibung

Own end-to-end design for AI-native enterprise service management features at Console, a Palo Alto Networks company.

Responsibilities

• Translate ambiguous customer requests into clear product requirements, then into shippable, high-craft designs
• Drive the full design process across discovery and delivery, including user research, product flows, wireframing, and UI design for key areas
• Design core workflows and interfaces for teams to configure, monitor, and trust AI agents
• Partner with product and engineering to shape product direction and contribute to roadmap planning
• Help establish and evolve Console’s design system and design principles
• Collaborate with and mentor other designers as the team grows

Requirements

• 5+ years of B2B SaaS product design experience
• Exceptionally high bar for craft and quality, with strong information architecture (IA) and UX thinking demonstrated in your portfolio
• Experience (or willingness) to work across the full product lifecycle, from ambiguous requests to shipped design
• Strong collaboration and communication skills, including the ability to work effectively across functions and articulate design rationale
• Challenger mindset that questions assumptions and pulls inspiration from diverse sources to create innovative solutions

About Console / Team

• Console is building an AI-native platform for enterprise service management
• Brings together service management, automation, knowledge, access, and enterprise data to help teams understand what is happening across the organization
• Supports resolving issues and requests and automating work across systems teams already use

About the Role

• Console product sits at the intersection of vertical AI agents, agentic workflow automation, B2B SaaS, and enterprise governance
• Principal Product Designer will own end-to-end design for features and experiences spanning multiple disciplines
• Works closely with Console customers to understand needs and rethink legacy ITSM software through an AI-native lens
• High-ownership role with the ability to drive work end-to-end with a high degree of autonomy

Preferred Qualifications

• Designed and launched AI agent product experiences, including UX, harness design, and AI governance
• Actively updating product design process and toolset, exploring new AI tools, and pushing the boundaries of design

Compensation

• Location: San Francisco, CA (onsite)
• Estimated salary range: USD 140,800 - 227,700 per year
• Compensation depends on qualifications, experience, and work location
• Offer may include restricted stock units and a bonus
• Compensation disclosure: For candidates who receive an offer at the posted level, expected starting base salary (non-sales) or base salary plus commission target (sales/commissioned)

Equal Opportunity & Accommodations

• Palo Alto Networks is an equal opportunity employer
• Reasonable accommodations available for qualified individuals with a disability
• Contact: [e-mail]