Principal Product Acceleration Specialist - Auth0

Okta; Washington (District of Columbia); Hybrid; USD 194,000 - 266,000; Full time

Benefits offered by this job

Equity

Bonus

Health, Dental and Vision Insurance

Job summary

Okta’s Auth0 unit seeks a Principal Product Acceleration Specialist to drive success and retention for top Global 2000 accounts, focusing on CIAM architectures.

You'll define deployment patterns, enable modern front-end stacks (Node.js, TypeScript, React) and collaborate with SI partners to accelerate adoption of NPIs.

This hybrid, senior-role requires 10+ years in GTM/technical roles, deep Auth0/CIAM expertise, and the ability to translate complex ideas to executives.

Qualifications

• 10+ years in a customer-facing technical GTM role delivering identity or SaaS to enterprises.
• Expert-level Auth0/CIAM knowledge and patterns for high-volume deployments.
• Experience with global SI partners and multi-year identity transformations.
• Proficient reading/writing/debugging JavaScript/TypeScript, Node.js, React, mobile SDKs.
• Deep understanding of SAML 2.0, OAuth 2.0, OIDC, and SCIM.

Responsibilities

• Advise top G2K customers on enterprise-wide implementation patterns and complex configurations.
• Lead pre-sales and NPI launches, develop PoCs, and enable technical teams for wins.
• Collaborate with SIs to design scalable deployment blueprints and align architecture.
• Provide developer enablement and prototyping guidance for Auth0 Actions and patterns.
• Bridge feedback between enterprise customers and Product Management for roadmaps.

Skills

Auth0 & CIAM

SI Expertise

Full-Stack JS (Node.js, React)

Identity Protocols (SAML, OAuth, OIDC,

CIAM Security & Threat Defense

G2K Enterprise Experience

Communication & Advisory

Education

Bachelor's degree in CS/IT or related

Job description

Title of Job:Principal Product Acceleration Specialist - Auth0Reports to:Director, Product Acceleration

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Principal Product Acceleration Specialist for Auth0, you will play a critical role in driving customer success, deep product adoption, and long-term retention across Okta's most complex and strategic enterprise accounts, specifically targeting the top end of the Global 2000 (G2K). In this highly technical, developer-centric leadership role, you will act as a trusted advisor to enterprise engineering, architecture, security, and application teams, as well as key System Integrator (SI) partners, helping them architect and deploy complex, low-friction, massive-scale Customer Identity and Access Management (CIAM) solutions on the Auth0 platform.

Using your deep Auth0 expertise, you will guide enterprise deployments by defining architecture, optimizing platform usage, and resolving complex escalations. Operating at the intersection of post-sales support, developer enablement, and product innovation, you will deploy modern front-end frameworks and validate New Product Introductions (NPIs)-serving as the essential feedback bridge between top-tier G2K engineering teams and Auth0 Product Management.

Duties & Responsibilities

• Strategic Architectural Advisory & Troubleshooting: Partner directly with the top end of G2K Enterprise Customers to define enterprise-wide implementation patterns, navigate critical architectural decisions, and resolve the most complex configuration challenges to maximize platform capabilities.
• Pre-Sales & NPI Launch Support: Partner with Sales Engineering and Go-To-Market (GTM) teams during the rollout of New Product Introductions (NPIs). Develop high-impact Proof of Concepts (PoCs), early-adopter demonstrations, and technical enablement assets to help secure technical wins and drive initial pipeline for emerging Auth0 capabilities within G2K accounts.
• Strategic Architectural Advisory & Troubleshooting: Partner directly with the top end of G2K Enterprise Customers to define enterprise-wide implementation patterns, navigate critical architectural decisions, and resolve the most complex configuration challenges to maximize platform capabilities.
• System Integrator (SI) Collaboration: Partner deeply with global System Integrators (SIs) and strategic delivery partners to design scalable deployment blueprints, ensure architectural alignment, and unblock complex, multi-year identity transformation programs.
• Developer Enablement & Prototyping: Assist customer development teams by providing architectural guidance on custom Auth0 Actions, SDK implementation blueprints, and modern full-stack application patterns (Node.js, TypeScript, React, Mobile).
• Product & NPI Feedback Loop: Act as a technical liaison between G2K Enterprise Customers and Auth0 Product Management to identify feature gaps, test early-stage NPIs, and drive product roadmap enhancements based on real-world enterprise needs.
• Industry Thought Leadership & Customer Mentorship: Create reusable code samples, technical documentation, and enablement guides to train G2K field teams and customer developers on advanced Auth0 capabilities, establishing yourself as a leading CIAM authority within the Okta ecosystem.
• AI Tooling & Automation: Leverage AI tools and LLM workflows to accelerate code generation, SDK debugging, technical documentation, and complex implementation analysis.
• Principal-Level Escalation Management & Multi-Project Execution: Manage multiple concurrent technical engagements effectively, acting as the ultimate technical escalation point for high-priority customer issues and fast-moving GTM activities.

Qualifications & Technical Requirements

• Experience: 10+ years in a customer-facing technical field role within a Go-To-Market (GTM) organization (e.g., Pre-Sales/Sales Engineering, Professional Services, Solutions Architecture, Technical Account Management, Customer Success, or Senior Support) delivering identity or SaaS solutions to enterprise accounts.
• Auth0 & CIAM Depth: Expert-level understanding of the Auth0 platform and modern Customer Identity and Access Management (CIAM) patterns, including low-friction authentication, high-volume user management, and extensibility via custom Auth0 Actions.
• System Integrator (SI) Expertise: Proven experience working directly for, or in tight alignment with, global System Integrators (e.g., Accenture, Deloitte, PwC, etc.), driving massive-scale enterprise identity or cloud transformation projects.
• Full-Stack Development Skills: Proven experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs.
• Identity Protocols & Security: Deep understanding of identity federation, access control frameworks, and core protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.
• Identity Security & Threat Defense: In-depth knowledge of the CIAM threat landscape, with a proven ability to design and scale resilient authentication flows that mitigate both traditional identity attacks (credential stuffing, account takeover, automated bot attacks, etc.) and emerging next-generation threats (AI-driven social engineering, LLM-based phishing, and automated fraud attacks, etc.)
• Top-Tier G2K Enterprise Experience: Demonstrated history of navigating complex, large-scale IT landscapes, web technologies, and cloud architectures specifically for the top echelon of G2K and Fortune 100 customers.
• Communication & Advisory: Exceptional ability to translate complex technical/developer concepts to non-technical stakeholders and strategically guide senior engineering leaders.
• Education: A Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required.

P25703-3553673

#LI-HYBRID

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $194,000—$266,000 USD

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.