Principal Product Acceleration Specialist - Auth0

Okta; Chicago (IL); On-site; USD 194,000 - 266,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k)

Flexible spending account

Paid leave including PTO and parental

Job summary

Okta seeks a Principal Product Acceleration Specialist for Auth0, focusing on strategic enterprise accounts and CIAM deployments. You will guide architecture, optimize platform usage, and align with product teams to accelerate adoption across G2K customers.

You will partner with Sales Engineering, deliver PoCs, and enable developers with modern front-end and backend patterns, working at the intersection of post-sales, dev enablement, and product innovation.

Qualifications

• 10+ years in a customer-facing technical GTM role delivering identity or SaaS solutions to enterprise accounts.
• Expert-level Auth0/CIAM knowledge and patterns including low-friction authentication and high-volume user management.
• Experience with global System Integrators (e.g., Accenture, Deloitte, PwC) on large identity/cloud transformation projects.
• Proven full-stack development skills in JavaScript/TypeScript, Node.js, React, and mobile SDKs.
• Deep understanding of SAML 2.0, OAuth 2.0, OpenID Connect, and SCIM.
• Experience navigating complex enterprise IT landscapes and guiding senior engineering leaders.
• Bachelor's degree in CS/IT or related field required.

Responsibilities

• Define enterprise-wide implementation patterns with top G2K customers.
• Develop PoCs and enablement assets to secure technical wins and drive pipeline.
• Collaborate with SIs and delivery partners to design scalable deployment blueprints.
• Provide architectural guidance on Auth0 Actions, SDKs, and modern full-stack patterns.
• Relay feedback to Product Management to influence NPIs and roadmaps.
• Create reusable code samples and technical docs for field teams and customers.

Skills

GTM collaboration

Auth0 CIAM

Full-stack JS

System Integrator partnerships

Identity protocols

Security & threat defense

Enterprise experience

Communication & advisory

Bachelor's degree

Education

Bachelor's degree in Computer Science / IT

Tools

React

Node.js

Mobile SDKs

Job description

Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission.

Title of Job:Principal Product Acceleration Specialist - Auth0Reports to:Director, Product Acceleration

As a Principal Product Acceleration Specialist for Auth0, you will play a critical role in driving customer success, deep product adoption, and long-term retention across Okta's most complex and strategic enterprise accounts, specifically targeting the top end of the Global 2000 (G2K). In this highly technical, developer-centric leadership role, you will act as a trusted advisor to enterprise engineering, architecture, security, and application teams, as well as key System Integrator (SI) partners, helping them architect and deploy complex, low-friction, massive-scale Customer Identity and Access Management (CIAM) solutions on the Auth0 platform.

Using your deep Auth0 expertise, you will guide enterprise deployments by defining architecture, optimizing platform usage, and resolving complex escalations. Operating at the intersection of post-sales support, developer enablement, and product innovation, you will deploy modern front-end frameworks and validate New Product Introductions (NPIs)-serving as the essential feedback bridge between top-tier G2K engineering teams and Auth0 Product Management.

Duties & Responsibilities

• Strategic Architectural Advisory & Troubleshooting: Partner directly with the top end of G2K Enterprise Customers to define enterprise-wide implementation patterns, navigate critical architectural decisions, and resolve the most complex configuration challenges to maximize platform capabilities.
• Pre-Sales & NPI Launch Support: Partner with Sales Engineering and Go-To-Market (GTM) teams during the rollout of New Product Introductions (NPIs). Develop high-impact Proof of Concepts (PoCs), early-adopter demonstrations, and technical enablement assets to help secure technical wins and drive initial pipeline for emerging Auth0 capabilities within G2K accounts.
• Strategic Architectural Advisory & Troubleshooting: Partner directly with the top end of G2K Enterprise Customers to define enterprise-wide implementation patterns, navigate critical architectural decisions, and resolve the most complex configuration challenges to maximize platform capabilities.
• System Integrator (SI) Collaboration: Partner deeply with global System Integrators (SIs) and strategic delivery partners to design scalable deployment blueprints, ensure architectural alignment, and unblock complex, multi-year identity transformation programs.
• Developer Enablement & Prototyping: Assist customer development teams by providing architectural guidance on custom Auth0 Actions, SDK implementation blueprints, and modern full-stack application patterns (Node.js, TypeScript, React, Mobile).
• Product & NPI Feedback Loop: Act as a technical liaison between G2K Enterprise Customers and Auth0 Product Management to identify feature gaps, test early-stage NPIs, and drive product roadmap enhancements based on real-world enterprise needs.
• Industry Thought Leadership & Customer Mentorship: Create reusable code samples, technical documentation, and enablement guides to train G2K field teams and customer developers on advanced Auth0 capabilities, establishing yourself as a leading CIAM authority within the Okta ecosystem.
• AI Tooling & Automation: Leverage AI tools and LLM workflows to accelerate code generation, SDK debugging, technical documentation, and complex implementation analysis.
• Principal-Level Escalation Management & Multi-Project Execution: Manage multiple concurrent technical engagements effectively, acting as the ultimate technical escalation point for high-priority customer issues and fast-moving GTM activities.

Qualifications & Technical Requirements

• Experience: 10+ years in a customer-facing technical field role within a Go-To-Market (GTM) organization (e.g., Pre-Sales/Sales Engineering, Professional Services, Solutions Architecture, Technical Account Management, Customer Success, or Senior Support) delivering identity or SaaS solutions to enterprise accounts.
• Auth0 & CIAM Depth: Expert-level understanding of the Auth0 platform and modern Customer Identity and Access Management (CIAM) patterns, including low-friction authentication, high-volume user management, and extensibility via custom Auth0 Actions.
• System Integrator (SI) Expertise: Proven experience working directly for, or in tight alignment with, global System Integrators (e.g., Accenture, Deloitte, PwC, etc.), driving massive-scale enterprise identity or cloud transformation projects.
• Full-Stack Development Skills: Proven experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs.
• Identity Protocols & Security: Deep understanding of identity federation, access control frameworks, and core protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.
• Identity Security & Threat Defense: In-depth knowledge of the CIAM threat landscape, with a proven ability to design and scale resilient authentication flows that mitigate both traditional identity attacks (credential stuffing, account takeover, automated bot attacks, etc.) and emerging next-generation threats (AI-driven social engineering, LLM-based phishing, and automated fraud attacks, etc.)
• Top-Tier G2K Enterprise Experience: Demonstrated history of navigating complex, large-scale IT landscapes, web technologies, and cloud architectures specifically for the top echelon of G2K and Fortune 100 customers.
• Communication & Advisory: Exceptional ability to translate complex technical/developer concepts to non-technical stakeholders and strategically guide senior engineering leaders.
• Education: A Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required.

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$194,000—$266,000 USD

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