Principal Platform Product Manager - Billing & Authentication

Ladders; United States; Remote; USD 149,000 - 186,000; Full time

Benefits offered by this job

Health benefits

Remote work

Autonomy in decision-making

Mentorship and growth opportunities

Job summary

Ladders seeks a Principal Platform Product Manager - Billing & Authentication to own strategy and roadmap for core platform services. You will partner with engineering, security, finance, and other stakeholders to scale and evolve billing, identity, and authentication at scale.

The role emphasizes a dependable billing experience, smooth pricing migrations, and robust data foundations behind the platform, with remote work options.

Qualifications

• 8+ years of Product Management experience in SaaS, with 4+ years focused on billing or subscription commerce.
• Deep understanding of billing and payments, including subscriptions, refunds, and multi-currency.
• Familiarity with identity management concepts like SSO and RBAC.
• Technical ability to read API specs and engage with engineering teams confidently.
• Strategic thinker with a clear vision for service-oriented product development.
• Detail-oriented with experience in managing high-stakes migrations or pricing changes.
• Strong communication skills to convey complex concepts to diverse stakeholders.

Responsibilities

• Lead the vision and roadmap for core services, starting with billing and identity.
• Define and execute the billing and payments strategy, including pricing and invoicing.
• Oversee the migration to a new billing platform, ensuring a seamless transition for customers.
• Streamline pricing changes and new plan launches for agility.
• Set direction for identity and authentication processes, collaborating with engineering and security.
• Establish a trustworthy billing data model for accurate financial reporting.
• Coordinate with multiple stakeholders to align priorities and communicate trade-offs.
• Expand the role to include additional core services as business needs evolve.

Skills

Product management

Billing & payments

Identity management

API literacy

Strategic thinking

Communication

Migration planning

Cross-functional collaboration

Job description

For our client, we are seeking a Principal Platform Product Manager - Billing & Authentication to join the team of a leader in the Media space.

This role will own the strategy and roadmap for foundational platform capabilities that support customer billing, identity, and authentication. You will partner closely with engineering, security, finance, and other stakeholders to improve how core services scale, evolve, and support future business needs. The position is focused on creating a dependable billing experience, enabling smooth pricing and migration changes, and strengthening the data and access foundations behind the platform.

Location: Remote

Compensation: $148,782 – $185,977 annually

Responsibilities

• Lead the vision and roadmap for core services, starting with billing and identity
• Define and execute the billing and payments strategy, including pricing and invoicing
• Oversee the migration to a new billing platform, ensuring a seamless transition for customers
• Streamline pricing changes and new plan launches for agility
• Set direction for identity and authentication processes, collaborating with engineering and security
• Establish a trustworthy billing data model for accurate financial reporting
• Coordinate with multiple stakeholders to align priorities and communicate trade-offs
• Expand the role to include additional core services as business needs evolve

Qualifications

• 8+ years of Product Management experience in SaaS, with 4+ years focused on billing or subscription commerce
• Deep understanding of billing and payments, including subscriptions, refunds, and multi-currency
• Familiarity with identity management concepts like SSO and role-based access control
• Technical proficiency to read API specs and engage with engineering teams confidently
• Strategic thinker with a clear vision for service-oriented product development
• Detail-oriented with experience in managing high-stakes migrations or pricing changes
• Strong communication skills to convey complex concepts to diverse stakeholders

Benefits

• Health and welfare benefits including paid leave
• Remote work flexibility
• Autonomy in decision-making and project ownership
• Opportunities for mentorship and professional growth

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.