Principal Group Leader/Group Leader IV

Eurofins USA BioPharma Services; Portage (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services is seeking a Quality Operations Leader in Portage, MI. The role oversees GMP/GLP-compliant activities, monitors daily workflows, and drives continuous improvements while coaching a trained team of professionals.

The position emphasizes performance reviews, training, CAPA investigations, and client-facing technical support. First shift, full‑time, with comprehensive benefits and a strong safety culture.

Qualifications

• Bachelor's degree in chemistry, biology, biochemistry, or related field with at least 4 years of laboratory experience.
• Strong GMP/GLP knowledge and adherence to quality standards.
• Experience leading and developing a team, conducting performance reviews and training.

Responsibilities

• Apply GMP/GLP and highest quality standards in all areas of responsibility.
• Coordinate workflow and monitor daily operations to meet turnaround time and quality/productivity metrics.
• Conduct performance reviews, interview applicants, maintain training records, and evaluate succession plans for assigned employees.
• Coach, train, and develop team members to maximize performance and support personal development.
• Address performance issues and foster team motivation and morale.
• Supervise team in performing client service requirements and complex projects.
• Provide technical consultation to clients on results interpretation and troubleshooting.
• Lead investigations independently, establish root cause analysis, and develop robust CAPAs.
• Champion implementation of new techniques, technologies, and instrumentation; support onboarding of new systems.
• Drive LEAN initiatives and operational improvements; continually evaluate systems and processes.

Skills

GMP/GLP

Quality standards

CAPA

LEAN initiatives

Team leadership

Training & development

Root cause analysis

Education

Bachelor's degree in chemistry/biology/biochemistry or related field

Job description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

2025, Eurofins generated total revenues of EUR € 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

• Apply GMP/GLP and highest quality standards in all areas of responsibility
• Demonstrate and promote company vision, policies, and procedures
• Ensure quality policy program is understood, implemented, and maintained; identify and correct departures from the quality system
• Coordinate workflow and monitor daily operations to meet turnaround time and quality/productivity metrics
• Conduct performance reviews, interview applicants, maintain training records, and evaluate succession plans for assigned employees
• Coach, train, and develop team members to maximize performance and support personal development
• Address performance issues and foster team motivation and morale
• Supervise team in performing client service requirements and complex projects
• Provide technical consultation to clients on results interpretation and troubleshooting
• Lead investigations independently, establish root cause analysis, and develop robust corrective and preventive actions (CAPA)
• Champion implementation of new techniques, technologies, and instrumentation; support onboarding of new systems
• Drive LEAN initiatives and operational improvements; continually evaluate systems and processes
• Monitor and approve employee time entries and consumables spending
• Assess departmental growth needs and provide input for capital expenditure planning
• Evaluate pricing structures and assess new business opportunities
• Develop leadership skills through applicable training and expand self-awareness
• Communicate effectively with client staff and internal teams
• Conduct all activities in a safe and efficient manner in compliance with state and federal employment regulations
• Perform additional duties as assigned to ensure smooth department operations

Qualifications

• Bachelor's degree in chemistry, biology, biochemistry, or related degree concentration and at least 4years of laboratory experience

Additional Information

Position is full-time, first shift position Monday - Friday, 8:00am - 5:00pm.

Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.

Excellent full time benefits including

• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.