Principal Design Program Manager — Remote Design Ops Leader

Blinkux; Bellevue (WA); Remote; USD 140,000 - 190,000; Full time

Job summary

Blinkux is a product design firm delivering strategy, research and design for major partners. The Embedded practice supports long-term opportunities with Blink’s largest client partners and operates across multiple studios and labs.

We are seeking a Principal Design Program Manager to own how design work is requested, planned, tracked, reviewed, and delivered across web and app. You will lead design operations, program ownership, and AI-enabled workflow improvements with cross-functional

Qualifications

• Experience leading large design programs and cross-functional teams.
• Ability to translate complex timelines into design milestones and deliverables.
• Proven track record building scalable operating models for design teams.

Responsibilities

• Own Jira operating model for eComm Design, including intake, kanban, sprint planning and definitions.
• Maintain dashboards and reporting so leadership sees progress without meetings.
• Drive story points and due dates; coach designers and product partners to adoption.
• Monitor capacity, spot overload, and inform resource decisions with data.
• Run the ops cadence: check-ins, clean-up, audits; document ways of working.
• Lead design program management from kickoff to post-delivery support.
• Coordinate design milestones across Product, Dev, Offers, QE and Biller.
• Facilitate daily design syncs, UX x PM sessions, weekly status updates.
• Use AI tools to speed up reporting and admin work; promote AI adoption.

Skills

Design operations

Stakeholder management

Leadership communication

Team collaboration

AI workflow optimization

Tools

Jira

Confluence

Figma

Job description

Blinkux is a product design firm delivering strategy, research and design for major partners. The Embedded practice supports long-term opportunities with Blink’s largest client partners and operates across multiple studios and labs.

We are seeking a Principal Design Program Manager to own how design work is requested, planned, tracked, reviewed, and delivered across web and app. You will lead design operations, program ownership, and AI-enabled workflow improvements with cross-functional