Principal Customer Solutions Engineer

Westinghouse Electric Company LLC; Warrendale (Allegheny County); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company dedicated to providing clean energy solutions as a Principal Customer Solutions Engineer. In this dynamic role, you will collaborate with various teams to develop innovative solutions that meet customer needs while supporting business growth in the Instrumentation & Control Systems sector. Your expertise will be crucial in analyzing customer requests, facilitating project activities, and presenting to stakeholders. This position offers a chance to make a significant impact in a company that values safety, integrity, and teamwork. If you are self-motivated and detail-oriented, this opportunity is perfect for you.

Benefits

Comprehensive Health Benefits

401(k) Savings Plan with Company Match

Paid Vacations and Holidays

Flexible Work Arrangements

Educational Reimbursement Program

Employee Referral Program

Qualifications

• 4 years of experience in a technical role, preferably in Instrumentation & Controls.
• Strong communication and collaborative skills are essential.

Responsibilities

• Support business development for Instrumentation & Control Systems.
• Analyze customer requests to develop competitive solutions.

Skills

Communication Skills

Collaboration Skills

Self-motivation

Attention to Detail

Project Management

Education

Bachelor’s degree in Electrical or Computer Engineering

Tools

Microsoft Excel

Microsoft Word

Microsoft Project

Power Point

Visio

SharePoint administration

Job description

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

If this sounds like an environment you would thrive in, we have an exciting opportunity for a Principal Customer Solutions Engineer.

Your Day-to-Day:

1. As part of a team, support business development and growth for Instrumentation & Control Systems in the Safety Systems and Setpoints portfolio.
2. Analyze customer requests and requirements to develop unique and competitive solutions.
3. Gather market intelligence to guide product development and suggest innovative ideas before customers need them.
4. Collaborate with internal groups such as Sales Teams and Engineering organizations to develop strategies and solutions to address customer needs.
5. Responsible and accountable to coordinate offer development by working with the engineering teams to determine labor and material costs and activity durations.
6. Facilitate activities such as cost estimate, risk analysis, technical description, project schedule, compliance matrix, and project cash flow with appropriate technical subject matter experts.
7. Work with Commercial Integration team to support the finalization and issuance of offer letters.
8. Participate in technical and commercial meetings with customers.
9. Develop presentations and present to customers and other stakeholders.
10. Track and report on specific product opportunities, including prioritization and driving to closure.
11. Support input to resource and financial plans.
12. Facilitate customer emergent issues and review of lessons learned.
13. Attend industry conferences to build and develop customer relationships.

Who You Are:

1. Bachelor’s degree or equivalent in Electrical or Computer Engineering or related field.
2. 4 years of experience in an industry technical role
   • Instrumentation & Controls experience strongly preferred.
3. Familiarization with the following tools:
   • Microsoft Excel, Microsoft Word, Microsoft Project, Power Point, Visio
   • SharePoint administration
4. Strong communication and collaborative skills to foster alignments between internal and external customers.
5. Strong verbal and written communication skills.
6. Self-motivated and attention to detail and precision is critical.
7. Ability to prioritize and complete multiple project tasks to meet simultaneous deadlines.

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

1. Safety and Quality
2. Integrity and Trust
3. Customer Focus and Innovation
4. Speed and Passion to Win
5. Teamwork and Accountability

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

1. Comprehensive Health, Wellness and Income Protection Benefits
2. 401(k) Savings Plan with Company Match
3. Paid Vacations and Holidays
4. Opportunities for Flexible Work Arrangements
5. Educational Reimbursement Program
6. Employee Referral Program

Equal Opportunity Employer of Minorities/Females/Vets/Disability

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.