Principal Customer Solutions Engineer

Laveer Engineering; Cranberry Township (Butler County); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Join an innovative team that supports the mission of providing clean energy solutions. As a Principal Customer Solutions Engineer, you will lead engineering teams to develop products and services for utility customers. This role emphasizes building strong relationships and understanding customer needs to drive revenue growth. You'll manage proposals and collaborate with various departments to ensure success in complex negotiations. With a focus on continuous improvement and breakthrough technologies, this position offers a dynamic work environment where your contributions will make a significant impact in the nuclear energy sector.

Benefits

Comprehensive Health Benefits

401(k) Savings Plan

Paid Vacations

Flexible Work Arrangements

Educational Reimbursement

Employee Assistance Program

Employee Referral Program

Qualifications

• 5+ years of experience in customer solutions engineering.
• Strong ability to develop proposals and manage customer relationships.

Responsibilities

• Lead proposal development and analyze RFQ requirements.
• Initiate and grow business relationships with utility customers.
• Assist in financial forecasting and project management.

Skills

Proposal Development

Business Relationship Management

Financial Forecasting

Customer Communication

Project Management

Education

Bachelor's Degree in Engineering

Project Management Certification

Tools

D365

Job description

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Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Principal Customer Solutions Engineerin the Nuclear Steam Supply System (NSSS) Engineering organization, you will lead department and engineering teams in identifying, developing, and offering products and services that provide our utility customers with solutions to complex technical problems. This will focus on three main offerings within the product line: Power Uprates, NSSS Fluid Systems, and Auxiliary Equipment (valves, flux thimbles, etc).

You will report to the Sr. Customer Solutions Manager and be located at our Cranberry Township, PA facility. This is a mobile position and is expected on site 1-2 days per week.

Key Responsibilities:

Analyze request for quote (RFQ) requirements and lead proposal development; from development of scope and technical aspects, and cost estimates, and development of pricing strategies through complex negotiations with customers to secure order entry and grow backlog.

Initiate and grow business relationships with utility customer engineers and management to position Westinghouse as a consultative partner in the marketplace.

Evaluate customer needs and industry trends to identify areas for revenue and margin growth; close both technical and commercial gaps to position Westinghouse as #1 or #2 in the marketplace.

Help with financial forecasting to provide an accurate assessment of both financial timing and results for opportunities

Assist Project Managers and Contract Managers on contract changes.

Facilitate opportunity management and interface with Account Teams and Sales Teams to maintain opportunity database (D365). Additional interface support activities include Growth Planning, Key Opportunity Review, Marketing Material, Capture Plan Development.

Work with project execution partners, as needed, to exceed revenue and margin goals.

Assist product managers in the implementation of strategy; ranging from individual product strategies to department level business plan

Collaborate with Global Operation Services to develop breakthrough technologies and cost improvements to support growth plans; facilitate organizational learning and continuous improvement.

Complete development opportunities such as contributing to project execution work on a project within the portfolio to deepen product understanding and customer relationships. Although you will have a priority on business development, there is potential for technical development within the relevant product line together with business needs

Communicate effectively and confidently with Westinghouse leadership; capable of conveying both complex technical and financial information both informally and in presentation format. Understanding of the interaction of company functions that are touch points to opportunities and projects (e.g. Finance, Legal, Quality, Supply Chain, etc.).

Perform work in a independent manner; follow through on actions and commitments and for results.

Develop Customer Solution Management skills in organization to ensure “bench strength” and succession planning.

Qualifications:

Bachelor’s degree or equivalent in Engineering, Project Management, Business or related field.

5+ years of related experience.

Ability to travel to customer sites and industry meetings (~10% travel)

Why Westinghouse?

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

• Comprehensive Health, Wellness and Income Protection Benefits
• Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
• 401(k) Savings Plan with Company Match
• Paid Vacations and Holidays
• Opportunities for Flexible Work Arrangements
• Educational Reimbursement Program
• Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com .

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.