Principal Customer Solutions Engineer

Westinghouse Electric Company LLC; Northern (KY); Hybrid; USD 125,000 - 143,000; Full time

Benefits offered by this job

Medical benefits

Wellness Programs

401(k) with Company Match

Paid Vacations and Holidays

Flexible Work Arrangements

Educational Reimbursement

Job summary

Westinghouse Electric Company LLC is seeking a Principal Customer Solutions Engineer to lead the development of differentiated, cost‑effective technical solutions for customers in the Safety Systems & Setpoints team. The role reports to the Customer Solutions Manager for Safety Systems and Setpoints and is based at our Warrendale, PA facility with a hybrid work arrangement.

Responsibilities include driving product strategies, collaborating across sales, product management, and engineering, and

Qualifications

• Bachelor's degree in a relevant engineering field.
• 8+ years of relevant work experience.

Responsibilities

• Lead the development of differentiated, cost‑effective technical solutions for customers.
• Drive execution of product strategies for emerging and established offerings.
• Partner with sales, product management, and engineering to translate market insights into customer value.
• Develop business cases to support investments and strengthen long‑term relationships.
• Assess customer challenges and deliver tailored solutions to improve operations and sustainability.

Education

Bachelor's degree in Computer Engineering, Electrical Engineering, or related field

Job description

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Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About the role:

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Principal Customer Solutions Engineer on the Safety Systems & Setpoints team, you will be responsible for leading the development of differentiated, cost effective technical solutions for our customers.

You will report to the Customer Solutions Manager for Safety Systems and Setpoints. This position is based out of our Warrendale, PA facility and is eligible for a hybrid working arrangement. Relocation assistance is available within the US.

Key Responsibilities:

• Lead the development of technical solutions that address customer needs, including proposal development, business case creation, and innovative application of existing technologies.
• Drive the execution of product strategies for both emerging and established offerings in key growth markets.
• Partner with sales, product management, engineering, and other customer-facing teams to translate market intelligence into differentiated customer value propositions.
• Develop business cases that support investment decisions, align solutions with market demands, and strengthen long-term customer relationships.
• Assess customer challenges and deliver tailored solutions that improve operational performance, and long-term sustainability.
• Interpret contract requirements and define project-specific deliverables that enable successful execution and enhance customer satisfaction.
• Lead cross-functional proposal teams and support complex commercial negotiations to secure profitable contracts and drive revenue growth.
• Monitor competitive market dynamics and develop winning strategies that differentiate Westinghouse solutions.
• Collaborate directly with customers to align technical solutions with their specifications, business objectives, and budget constraints.

Qualifications:

• Bachelor's degree in Computer Engineering, Electrical Engineering, or related field
• 8+ years of relevant work experience

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $125,000-$143,000 per year.

#LI-Hybrid

Why Westinghouse?

Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
• 401(k) with Company Match Contributions to support employees' retirement
• Paid Vacations and Company Holidays
• Opportunities for Flexible Work Arrangements to promote work-life balance
• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
• Global Recognition and Service Programs to celebrate employee accomplishments and service
• Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com .

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.