Principal Compliance Specialist

Discover; Riverwoods (IL); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading financial services company is seeking a dedicated customer support representative to provide comprehensive client assistance. This role offers the opportunity to work remotely within the U.S. and contribute to enhancing client satisfaction. Ideal candidates will have strong communication skills and a background in customer service. If you are passionate about helping clients and eager for career growth, this position is for you.

Qualifications

• At least 2 years of experience in customer service or a related field.

Responsibilities

• Provide comprehensive support to clients.
• Assist in the development and implementation of financial strategies.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Tools

Financial Software

Job description

Employer Industry: Financial Services

Why consider this job opportunity:

• Salary up to $(amount)
• Opportunity for career advancement and growth within the organization
• Work remotely anywhere within the continental U.S.
• Supportive and collaborative work environment
• Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):

1. Provide comprehensive support to clients, ensuring their needs are met efficiently
2. Assist in the development and implementation of financial strategies for clients
3. Maintain accurate records of client interactions and transactions
4. Collaborate with team members to enhance service delivery and client experience
5. Stay informed about industry trends and regulatory changes affecting clients

What is Required (Qualifications):

1. Must be available and punctual for scheduled work shifts
2. Minimum educational requirement: High School Diploma or GED
3. At least 2 years of experience in customer service or a related field
4. Exceptional phone and listening skills
5. Strong written and verbal communication abilities

How to Stand Out (Preferred Qualifications):

1. Experience in financial services or banking
2. Proficiency in financial software and tools
3. Additional certifications related to financial advising or customer service
4. Bilingual abilities in English and another language

#FinancialServices #CustomerSupport #CareerOpportunity #RemoteWork #CompetitivePay

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