Principal Business Systems Analyst - SAP OTC

MKS Instruments; Andover (MN); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Life and disability insurance

12 paid holidays

15 paid vacation days

Parental leave

Job summary

MKS Instruments is seeking an experienced Principal Business Systems Analyst - SAP OTC (ECC) to drive end-to-end SAP OTC solutions. The role requires deep OTC mastery, strong functional and technical knowledge, and a track record of global implementations, rollouts, and support.

You will lead design, configuration, and deployment, collaborate with stakeholders, and manage interfaces with Salesforce, C4C, E‑Commerce, and middleware. Excellent communication and project leadership are essential.

Qualifications

• 8+ years of SAP experience and deep OTC expertise.
• Experience with end-to-end SAP OTC implementations, rollouts, and support.
• Strong understanding of cross-module integration with MM, FICO, WM.

Responsibilities

• Lead design, configuration, and deployment of SAP OTC solutions for global and regional projects.
• Act as primary contact for interfaces with SAP C4C, Salesforce, E-Commerce, and middleware platforms.
• Provide Level 3 support for SAP OTC enhancements and coordinate testing and user training.
• Participate in SAP upgrades, migrations, and rollout projects in global environments.

Skills

SAP OTC

ECC

Cross-module integration

ABAP concepts

Data migration (LSMW)

Stakeholder communication

Tools

Salesforce

SAP C4C

Middleware platforms

Excel

Job description

A Day in Your Life at MKS:

We are looking for an experienced Principal Business Systems Analyst- SAP Order-to-Cash (OTC) to join our dynamic team. The ideal candidate will possess deep expertise in SAP OTC processes, strong functional and technical knowledge, and a proven track record in end-to-end implementations, rollouts, and support projects. Experience with SAP CS (Customer Service) is essential, as service management is a critical component of MKS sales.

You Will Make an Impact By:

• Lead the design, configuration, and deployment of SAP OTC solutions for global and regional projects.


• Perform configuration and support activities across OTC components, including:


• Sales order processing, ATP, pricing, tax calculation, billing, shipping, serial number management, repair service sales, rebates, variant configuration, credit management, service (CS) and integration with MM, FICO, WM.


• Act as the primary point of contact for interfaces with satellite systems such as SAP C4C, Salesforce, E-Commerce, and middleware platforms.


• Collaborate with business stakeholders and Business Technology Leaders to gather requirements and align SAP solutions with business objectives.


• Conduct gap analyses and recommend enhancements or new functionalities to improve efficiency.


• Serve as Level 3 support for SAP OTC enhancements and support teams, ensuring timely and high-quality delivery.


• Participate in SAP upgrades, migrations, and rollout projects in global environments.


• Provide technical expertise on SAP-related projects from initiation to closure, ensuring adherence to timelines and budgets.


• Coordinate with IT teams and business users for testing, documentation, and user training.


• Provide post-go-live support and ensure effective knowledge transfer to support teams.

Skills You Bring

• Strong expertise in SAP OTC (ECC) best practices and configuration.


• 8+ years of SAP experience.


• Solid understanding of cross-module integration (MM, FICO, WM).


• Experience creating functional specifications, test scripts, and training materials.


• Proficiency in data migration tools (LSMW) and SAP data analysis using Excel.


• Familiarity with ABAP concepts and ability to collaborate with technical teams.


• Excellent interpersonal and communication skills for cross-functional collaboration.

Preferred Skills

• SAP OTC certification.


• Knowledge of interface design, ABAP debugging, and technical troubleshooting.

In addition to the above responsibilities, the following are considered material job duties of the position:

• Ability to take and follow directions and instructions.


• Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.


• Access to sensitive and confidential business systems and software, personally identifying information, the company’s financial information, and/or the ability to maintain physical security and safety.


• Because this position involves the above material job duties, trustworthiness, reliability, and good judgment also are material job duties.

Compensation and Benefits:

Salary Pay Range : $ 120,000.00 - 160,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

Bonus : This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].

Benefits : MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at [e-mail].