Principal Business Systems Analyst - SAP OTC

MKS Inc.; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Life and disability insurance

12 paid holidays

Sick time

15 paid vacation days

Parental leave (6 weeks)

Tuition reimbursement

Signing bonus

Job summary

MKS Inc. is seeking an experienced Principal Business Systems Analyst specializing in SAP Order-to-Cash (OTC) to lead end-to-end implementations, rollouts, and support projects.

The role requires deep expertise in SAP OTC processes, strong functional and technical skills, and experience with SAP CS for service management. You will coordinate with IT and business users on testing, documentation, and training, while providing post-go-live support and knowledge transfer to support teams.

Qualifications

• 8+ years of SAP experience.
• Expert in SAP OTC ECC and end-to-end processes.
• Experience with SAP CS (Customer Service).
• Experience creating functional specs, test scripts, and training materials.
• Knowledge of data migration with LSMW and Excel data analysis.
• Familiarity with ABAP concepts and collaboration with technical teams.
• Excellent interpersonal and communication skills for cross-functional collaboration.

Responsibilities

• Lead design, configuration, and deployment of SAP OTC solutions for global and regional projects.
• Perform OTC configuration and support across components, including sales order processing, ATP, pricing, tax calculation, billing, shipping, serial number management, repair service sales, rebates, variant configuration, credit management, service (CS) and integration with MM, FICO, WM.
• Act as primary contact for interfaces with satellite systems such as SAP C4C, Salesforce, E-Commerce, and middleware platforms.
• Collaborate with business stakeholders to gather requirements and align SAP solutions with business objectives.
• Conduct gap analyses and recommend enhancements or new functionalities to improve efficiency.
• Serve as Level 3 support for SAP OTC enhancements and support teams.

Skills

SAP OTC ECC

Cross‑module integration (MM, FICO, WM

Functional specifications

Test scripts

Training materials

Data migration tools (LSMW)

Excel data analysis

ABAP concepts

Interpersonal communication

Tools

LSMW

SAP CS

Job description

A Day in Your Life at MKS:

We are looking for an experienced Principal Business Systems Analyst- SAP Order-to-Cash (OTC) to join our dynamic team. The ideal candidate will possess deep expertise in SAP OTC processes, strong functional and technical knowledge, and a proven track record in end-to-end implementations, rollouts, and support projects. Experience with SAP CS (Customer Service) is essential, as service management is a critical component of MKS sales.

A Day in Your Life at MKS:

We are looking for an experienced Principal Business Systems Analyst- SAP Order-to-Cash (OTC) to join our dynamic team. The ideal candidate will possess deep expertise in SAP OTC processes, strong functional and technical knowledge, and a proven track record in end-to-end implementations, rollouts, and support projects. Experience with SAP CS (Customer Service) is essential, as service management is a critical component of MKS sales.

You Will Make an Impact By:

• Lead the design, configuration, and deployment of SAP OTC solutions for global and regional projects.
• Perform configuration and support activities across OTC components, including:
• Sales order processing, ATP, pricing, tax calculation, billing, shipping, serial number management, repair service sales, rebates, variant configuration, credit management, service (CS) and integration with MM, FICO, WM.
• Act as the primary point of contact for interfaces with satellite systems such as SAP C4C, Salesforce, E-Commerce, and middleware platforms.
• Collaborate with business stakeholders and Business Technology Leaders to gather requirements and align SAP solutions with business objectives.
• Conduct gap analyses and recommend enhancements or new functionalities to improve efficiency.
• Serve as Level 3 support for SAP OTC enhancements and support teams, ensuring timely and high-quality delivery.
• Participate in SAP upgrades, migrations, and rollout projects in global environments.
• Provide technical expertise on SAP-related projects from initiation to closure, ensuring adherence to timelines and budgets.
• Coordinate with IT teams and business users for testing, documentation, and user training.
• Provide post-go-live support and ensure effective knowledge transfer to support teams.

Skills You Bring

• Strong expertise in SAP OTC (ECC) best practices and configuration.
• 8+ years of SAP experience.
• Solid understanding of cross-module integration (MM, FICO, WM).
• Experience creating functional specifications, test scripts, and training materials.
• Proficiency in data migration tools (LSMW) and SAP data analysis using Excel.
• Familiarity with ABAP concepts and ability to collaborate with technical teams.
• Excellent interpersonal and communication skills for cross-functional collaboration.

Preferred Skills

• SAP OTC certification.
• Knowledge of interface design, ABAP debugging, and technical troubleshooting.

In addition to the above responsibilities, the following are considered material job duties of the position:

• Ability to take and follow directions and instructions.
• Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.
• Access to sensitive and confidential business systems and software, personally identifying information, the company’s financial information, and/or the ability to maintain physical security and safety.
• Because this position involves the above material job duties, trustworthiness, reliability, and good judgment also are material job duties.

Compensation and Benefits

Salary Pay Range: $ 120,000.00 - 160,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].

Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.